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Telecom News

Telinta Integrates Zoho CRM and Zoho WorkDrive for CRM and Call Recording Management

By Aiste Kryzanovske February 10, 2026

Telinta, a global leader in white label cloud-based softswitch and billing solutions, has integrated Zoho’s CRM and Zoho WorkDrive solutions into its cloud-based TeliCoreTM platform. This integration better serves VoIP service providers by offering streamlined call management, where the capabilities from both companies come together for a better customer experience. Both Telinta and Zoho Corporation, a global technology company, are offering a promotion for new sign-ups. When an end user business receives an inbound call processed by a Telinta customer, the caller’s CRM data will appear on a browser screen within Telinta’s brandable Desktop Softphone and WebRTC solutions. An agent can quickly make outbound calls by clicking on a number within the Zoho data. Telinta also added new capabilities for managing call recordings with Zoho WorkDrive. Call recordings can be securely and automatically uploaded from TeliCore to Zoho Workdrive, eliminating the need for manual downloads or external storage workflows. When TeliCore uploads call recordings directly to Zoho WorkDrive, they are immediately…

5G

5G Strategy Showdown: AT&T Verizon and T-Mobile Innovate

By Aukse Andrijauskaite January 5, 2026

In the dynamic world of 5G technology, telecom giants like AT&T, Verizon, and T-Mobile adopt diverse strategies to enhance their VOIP and connectivity services. AT&T partners with Microsoft for cloud-native agility, Verizon emphasizes end-to-end control, while T-Mobile leverages AI-driven networks for speed. These choices shape the future of VOIP communication.

Infrastructure

European Telecom Giants Expand In Satellite and Tower Assets

By Aukse Andrijauskaite January 5, 2026

In the evolving world of European digital infrastructure, major players like Indra and AST SpaceMobile are making strategic moves that could redefine VoIP capabilities. Indra’s acquisition of Hispasat reinforces its ambition in space communication, while AST’s recent satellite launch promises to bolster connectivity in underserved regions, crucial for robust VoIP services.

Security

Cyberattack Exposes Microsoft Teams Vulnerabilities in London Councils

By Aukse Andrijauskaite January 5, 2026

The recent cyberattack on three London councils highlights the vulnerabilities in trusted communication platforms like Microsoft Teams. As hackers exploited interconnected IT systems, it underscored the risks of relying on such tools for sensitive data. IT leaders must bolster security by tightening external access controls, conducting security awareness training, and implementing robust monitoring tools to protect against potential threats. Such measures are vital as organizations continue to depend on platforms like Teams for streamlined communication and workflow management. The incident serves as a stark reminder of the evolving cyber threat landscape and the urgent need for proactive security measures.

5G

Hybrid Home Gateways: Revolutionizing Resilient Connectivity Solutions

By Aukse Andrijauskaite January 2, 2026

In an age where robust connectivity defines our daily lives, VOIP users demand seamless performance. MediaTek’s hybrid home gateways offer a game-changing solution. By integrating multiple access technologies, these devices ensure uninterrupted networking. Such innovation is crucial for VOIP services that underpin remote work, healthcare, and education, safeguarding reliable communication lines.

5G

Agile Platforms Propel Telco Transformation Amidst Tech Disruption

By Aukse Andrijauskaite January 1, 2026

The telecom industry faces a turning point as 5G emerges and 6G approaches. For telecom operators, adopting agile VoIP solutions could be transformative. Traditional systems are often expensive and cumbersome, hindering innovation. By embracing cloud-native, no-code platforms, operators can boost revenue, streamline operations, and enhance customer satisfaction, staying competitive.

M&A

Eurofiber Ambitious M&A Strategy Expands European Reach

By Aukse Andrijauskaite December 31, 2025

Eurofiber is set for robust growth through a strategic M&A approach under CEO Alex Goldblum’s leadership. This expansion focuses on increasing their infrastructure in key areas like the Netherlands, Belgium, France, and Germany. This strategy aligns perfectly with the rising demand for VOIP services and cloud connectivity. Backed by strong private equity partnerships, Eurofiber is positioned to navigate challenges efficiently, ensuring it remains a dominant force in European digital infrastructure. This strategic focus is pivotal as businesses increasingly seek reliable connectivity solutions. Eurofiber’s path promises significant developments for the VOIP market in Western Europe.

AI

AI Revolutionizes Telecom: Navigating Challenges and Opportunities

By Aukse Andrijauskaite December 31, 2025

In the fast-paced world of telecommunications, integrating AI into VoIP systems is becoming crucial for network optimization and enhanced customer interaction. By utilizing AI, operators can not only foresee and address potential VoIP issues swiftly but also maintain a competitive edge. This fundamental transformation ensures VoIP services run seamlessly.

Telco Buzz

SFR Explores Cloud Strategies Amid Telecom Industry Speculation

By Aukse Andrijauskaite December 30, 2025

SFR is navigating speculation and transformation, focusing on cloud opportunities. As a key European telecommunications player, SFR explores strategic decisions amid sales conjecture. Altice France, SFR’s parent company, examines multi-cloud solutions and sovereign cloud partnerships. These efforts align with regional trends, presenting vital opportunities in the evolving telecom landscape.

Security

Opengear Strengthens Security with SOC 2 ISO 27001 Certifications

By Aukse Andrijauskaite December 30, 2025

Opengear, part of Digi International, has recently secured SOC 2 Type 2 and ISO 27001 certifications, reinforcing its position as a leader in providing secure VoIP solutions. These certifications signify Opengear’s commitment to optimal security protocols, ensuring robust management of network infrastructure even during critical outages. Enhance your VoIP strategy with certified reliability.