While the storm caused by the GDPR coming into force on May 25th is quieting down, people are still concerned about the protection of their personal data, and…
One of the main benefits of business VoIP is that it offers a much wider selection of features compared to the traditional phone network. Since VoIP technology has…
Are you part of the VoIP industry or just interested in the subject? Are you wondering what the VoIP market is up to? Do you want to keep…
With the rate at which the VoIP industry is expanding, there is no doubt that everyone has heard of the term softphone in recent years. Even though most people…
If you take a special interest in technology, then you’re part of a group of people that we call Generation T. Your need for information and data is increasing…
It would seem quite strange if, by now, you haven’t heard the term VoIP or VoIP technology before, considering it has been named nothing less than the most successful…
Are you interested in the VoIP industry and want to learn more about VoIP? There are plenty of VoIP books out there that come in all sizes and…
A A2P – Application to person ACD – Average call duration ASR – Answer seisure ratio B B2B – Business-to-business C CDR- Caller detail records CLI -Calling line identification CNAM – Caller…
Most businesses today have several incoming telephone numbers, each one used for a different purpose or department such as customer service, sales, marketing etc. Some companies even have…
Since VoIP (Voice over Internet Protocol) technology has been commercially available, most of the marketing and promotion surrounding its features have been aimed at front-office staff and managers.…