With the rate at which the VoIP industry is expanding, there is no doubt that everyone has heard of the term softphone in recent years. Even though most people…
If you take a special interest in technology, then you’re part of a group of people that we call Generation T. Your need for information and data is increasing…
It would seem quite strange if, by now, you haven’t heard the term VoIP or VoIP technology before, considering it has been named nothing less than the most successful…
Are you interested in the VoIP industry and want to learn more about VoIP? There are plenty of VoIP books out there that come in all sizes and…
A A2P – Application to person ACD – Average call duration ASR – Answer seisure ratio B B2B – Business-to-business C CDR- Caller detail records CLI -Calling line identification CNAM – Caller…
Most businesses today have several incoming telephone numbers, each one used for a different purpose or department such as customer service, sales, marketing etc. Some companies even have…
Since VoIP (Voice over Internet Protocol) technology has been commercially available, most of the marketing and promotion surrounding its features have been aimed at front-office staff and managers.…
VoIP (Voice over Internet Protocol) technology and VoIP services has allowed telephone operators to provide low-cost communications services in an ever-changing and developing global market. With VoIP technology,…
Whether you are a newcomer in the business world or an established business owner that is struggling to maintain efficiency, low operation costs, and a strong phone system,…
Everyone that has experienced the impeccable voice quality of landline phones has certainly complained, at some point, about the quality of the sound during VoIP calls. Since the first…
