A A2P – Application to person ACD – Average call duration ASR – Answer seisure ratio B B2B – Business-to-business C CDR- Caller detail records CLI -Calling line identification CNAM – Caller…
Most businesses today have several incoming telephone numbers, each one used for a different purpose or department such as customer service, sales, marketing etc. Some companies even have…
Since VoIP (Voice over Internet Protocol) technology has been commercially available, most of the marketing and promotion surrounding its features have been aimed at front-office staff and managers.…
VoIP (Voice over Internet Protocol) technology and VoIP services has allowed telephone operators to provide low-cost communications services in an ever-changing and developing global market. With VoIP technology,…
Whether you are a newcomer in the business world or an established business owner that is struggling to maintain efficiency, low operation costs, and a strong phone system,…
Everyone that has experienced the impeccable voice quality of landline phones has certainly complained, at some point, about the quality of the sound during VoIP calls. Since the first…
When we talk about the future of corporate communication networks, most experts point to VoIP technology as the future. However, many companies still opt for older platforms that,…
The online gaming community has become the number one forerunner in the usage of VoIP technology. With the rise of video gamers worldwide and the expansion of multiplayer…
Business owners are always looking for different ways to cut costs and increase their profits. So, if you own a big or small company, you are surely not…
