When you hear the word “automation”, what do you think of? Increasing effectiveness and efficiency in business processes, right? One of those processes is communication with clients. …
There are more and more businesses that are disposing of traditional telephone infrastructure and migrating to Voice over Internet Protocol (VoIP) services because of the numerous advantages that…
One of the most frequently asked questions about a VoIP phone system is fundamental and critical, and is as follows: is VoIP secure? To answer the question, no…
Voice over Internet Protocol (VoIP) is not a new technology, and there are thousands of articles written about it. Still, there are many myths surrounding VoIP. Is it…
The world is still standing on its tip toes and looking over its shoulder because of how our lives have changed since the end of 2019. Yes, we…
Most phones today allow users to see the calling party’s phone number before they answer. This feature, called Caller ID or Calling Line Identity (CLI), is a way…
VoIP technology has spawned a booming market packed with exciting and innovative products and services that are constantly emerging and evolving to enhance our personal and professional lives.…
We live in a world of increasingly complex telecom and VoIP services, with subscribers having access to an abundance of cutting-edge products. The fierce competition in the field…
The technical support team plays a critical role in a VoIP business, being the initial reference and contact point for customers experiencing technology-related issues. In addition, these important…
Telecommunication industry, and especially the Voice over Internet Protocol (VoIP) technologies, are on a constant move and unceasingly generate new ideas and set evolutionary trends. If you are…
