We may not always realize it, but we spend a good part of our lives online. We frequently reveal our names, addresses and credit card numbers when accessing…
As VoIP technology becomes more broadly adopted, the number of VoIP providers on the market continues to grow, each with their own unique set of services. The stakes…
It is imperative for every business to develop a marketing strategy that enables organizations to build long-term relationships with their customers. Developing and executing such a marketing strategy…
For telecommunication service providers to succeed in this fast-growing industry, it is essential to develop a marketing strategy that enables organizations to build long-term relationships with their customers.…
When a new technology or opportunity is created, it is up to industry verticals to decide how, when, and where to exploit its potential. Communication service providers (CSPs)…
We live in a world of increasingly complex telecom and VoIP services, with subscribers having access to an abundance of cutting-edge products. The fierce competition in the field…
Most progressive and forward-thinking companies employ advanced technologies when trying to find new ways to strengthen commercial relationships and reinforce their business processes to promote growth. In today’s…
Do you want to change your telecommunication service provider, but need to keep your current phone number? This process is called number portability, and defines the mechanism and…
VoIP has become an integral part of the day-to-day lives of many people throughout the world, offering a plethora of technological advancements and options, simplifying many communication processes…
The technical support team plays a critical role in a VoIP business, being the initial reference and contact point for customers experiencing technology-related issues. In addition, these important…