The technical support team plays a critical role in a VoIP business, being the initial reference and contact point for customers experiencing technology-related issues. In addition, these important…
A cloud-hosted, VoIP-powered PBX is an attractive and preferred option for a modern business telephone service. It is extremely cost effective, available for use anytime and almost anywhere, and…
Nowadays, there is a strong movement towards online marketing. However, the phone number will always remain an essential business identifier, and is often the first real contact…
Stress is usually caused by the desperate feeling of things getting out of control, a situation quite common in the rapidly and constantly advancing VoIP industry. Whether…
After years of hype, we are looking forward to the impending rollout of 5G networks. This transformational technology will lay the foundation for many future services and change…
In the telecom industry, setting goals is critical. Unfortunately, most people never come close to realizing their goals. University of Scranton researchers reports that a shocking 92 percent of…
Without a doubt, the new generation of VoIP Softphones has revolutionized the industry by allowing real-time, high-quality free calls to be carried out across devices. Furthermore, voice over…
Softphones have become very popular across the world due to its cost-effectiveness, the multiple features offered by the software and the ability of the device to offer unified…
When using a cloud PBX, customers have access to advanced features and enterprise-level functionality, while enjoying reduced infrastructure costs and minimized system administration concerns. However, you should diligently…
One of the main benefits of business VoIP is that it offers a much wider selection of features compared to the traditional phone network. Since VoIP technology has…
