When a new technology or opportunity is created, it is up to industry verticals to decide how, when, and where to exploit its potential. Communication service providers (CSPs)…
It has been over a year since organizations rushed from the traditional office to a virtual workplace due to the coronavirus. The transition from office to home leads…
Finding the best VoIP phone systems for your business is an important task, especially if you plan to compete with more experienced industry participants or to expand business…
Robocalls calls have become a plague. It is estimated that Americans alone received more than 58.5 billion robocalls in 2019. While some robotic calls may be from legitimate…
The work environment is one of the factors that is considered to have a significant impact on an employee’s performance. Unhealthy working conditions can easily lead to stress,…
We live in a world of increasingly complex telecom and VoIP services, with subscribers having access to an abundance of cutting-edge products. The fierce competition in the field…
Most progressive and forward-thinking companies employ advanced technologies when trying to find new ways to strengthen commercial relationships and reinforce their business processes to promote growth. In today’s…
Do you want to change your telecommunication service provider, but need to keep your current phone number? This process is called number portability, and defines the mechanism and…
VoIP has become an integral part of the day-to-day lives of many people throughout the world, offering a plethora of technological advancements and options, simplifying many communication processes…
The technical support team plays a critical role in a VoIP business, being the initial reference and contact point for customers experiencing technology-related issues. In addition, these important…
