BT, in collaboration with NHS and Soprano, is experimenting with ‘Patient Concierge’, an AI-aided patient messaging system aimed at enhancing communication and reducing appointment conflicts. With a strong UK government backing and promising outlook from NHS staff, AI integration is on the rise for optimizing healthcare.
DIDWW, a global telecoms provider specializing in top-quality VoIP communication and SIP trunking solutions for businesses and telecom carriers, has announced the coverage expansion of its emergency calling services. With the inclusion of Chile, Estonia, and the UK, the DIDWW SIP service now offers emergency calling capabilities in 29 countries, spanning regions across Europe, Oceania, and the Americas.
In the dynamic world of technology, Kate Gerwe, Chief Marketing Officer of Sinch SaaS Business Unit, possesses over 25 years of experience in marketing. In an exclusive interview, she discusses Sinch’s transformative acquisition of MessageMedia, propelling them into mobile customer engagement leadership. This synergy extends to culture, values, and over 85 integrations with CRM and e-commerce platforms. Sinch MessageMedia’s focus on small and medium-sized businesses includes a streamlined user interface and multi-channel engagement, all part of Sinch’s ambitious plan to shape the future of customer engagement.
Telinta, a global leader in cloud-based softswitch and billing solutions for VoIP service providers, today announced new capabilities for its Encrypted VoIP solution, adding encryption for its TeliGlobeTM Mobile Softphone application. This enhancement gives Telinta customers the option to encrypt both SIP signaling and media for Mobile VoIP calling with TeliGlobe. The solution can offer end-to-end encryption for on-net calling.
VoIP readiness assessment is vital for cost-effective business communication. Define objectives, assess costs, scalability, integration, infrastructure, equipment, security, and training. Pilot testing and vendor selection are key. Develop a migration plan for a smooth transition, resulting in enhanced communication, productivity, and cost savings.
First Orion introduces SENTRY™, combatting fraudulent calls and preserving brand integrity. CO-OP KINKI enhances customer security with Vonage’s 2FA technology for online shopping. Cloud communications market soars, set to reach $180.7 billion by 2027. T-Mobile shifts users to pricier plans, raising concerns over rate plan commitments.
DIDWW, a global provider of premium quality VoIP communications, two-way SIP trunking and SMS services for businesses and telco carriers, has established its new Point of Presence (POP) in Amsterdam. This latest addition is now ready to deliver robust performance, efficiently handling customer voice traffic and ensuring enhanced connectivity.
conXhub, a leading provider of cloud-based communication and collaboration platforms, has entered into a strategic partnership with DIDWW, a global telecom operator offering premium quality VoIP communications, two-way SIP trunking and SMS services for businesses and telecom carriers. Through the alliance with DIDWW, conXhub aims to extend its global reach, ensuring high quality voice services for unparalleled customer experience.
In our interconnected world, voice calls remain crucial for communication. “Origination” and “termination” are vital terms in call routing. This article explores these concepts, beginning with origination, the process of initiating calls from devices like landlines or mobiles. It then covers termination, completing incoming calls to recipients’ devices. We delve into components, quality, service selection, and regulatory aspects, highlighting the importance of understanding these elements in the world of telecommunications.
DIDWW, a global telecommunications provider of premium quality two-way SIP trunking services, has expanded its number portability coverage to include a total of 39 countries. This service allows customers to conveniently switch their phone numbers from one telephone network service provider to an alternative carrier. In order to provide customers with instant access to innovative VoIP services worldwide, DIDWW now offers businesses and telecom operators the ability to port their numbers in South Africa, Chile and Estonia.
