You searched for Open | Page 105 of 119

Alcatel-Lucent Enterprise, a supplier of communications, cloud and networking solutions, has released Alcatel-Lucent OmniPCX® Enterprise Purple, a digital-age communications platform. This solution provides a new communications experience for businesses of all sizes, allowing them to design the future of work and the digital workplace to suit the desires of their workers and customers . OmniPCX Enterprise Purple is built on SIP and offers a wide range of enterprise collaboration features while preserving the maximum security. This platform enables the incorporation of real-time communications into corporate processes and applications, decreases latency with intelligent objects, boosts company productivity, and promotes an excellent customer experience. The solution is built to connect to the cloud, allowing businesses to adopt new strategies such as hybrid cloud while preserving their infrastructure. OmniPCX Enterprise Purple allows a modern omnichannel experience for customer service and contact center teams, based on the future hybrid cloud CCaaS service…

News Roundup

A quick roundup of the news in Telecoms | Week #44

By Aiste Kryzanovske November 5, 2021

IBM to purchase security firm ReaQta IBM intends to buy endpoint security firm ReaQta in order to improve its automated cybersecurity threat detection and response capabilities. The acquisition broadens IBM’s capabilities in the extended detection and response (XDR) sector, consistent with the company’s objective to supply security through an open approach that spans diverse technologies, data and hybrid cloud environments. IBM also introduced QRadar XDR, a new suite of XDR capabilities designed to assist security analysts in breaking down the walls between the industry’s growth of point products and gaining full insight through security tools and data sources, both in the cloud and on-premises. Read more at: https://tinyurl.com/ftyj3ds Airtel Africa and UNICEF enter a multi-million-dollar partnership Airtel Africa, an African telecoms service provider, has established a partnership with UNICEF to expedite the roll-out of digital learning by connecting schools to the Internet and assuring free access to educational platforms in…

Telecom News

DIDWW integrates with Microsoft Teams

By Aiste Kryzanovske November 4, 2021

DIDWW has announced their integration with Microsoft Teams, enabling Microsoft Teams users to add DIDWW two-way SIP trunking services to their Teams platform through direct routing. Customers can now easily access DIDWW extensive global phone number coverage, while supporting their existing workflows on Microsoft Teams. In addition, with this new functionality, users can make and receive phone calls with premium audio quality and enjoy secure and reliable service backed by DIDWW. SIP trunking provides users the ability to make local, long-distance and international calls over the Internet with virtually unlimited concurrent call capacity. This technology enables cost-effective calling, while at the same time providing flexibility and scalability when compared to traditional telephony. Having all of this powerful and scalable technology integrated with one of the most popular workplace collaboration platforms opens up a whole new world of possibilities. Marius Martinkus, Technical Operations Manager at DIDWW, said, “The last…

Telecom News

Telinta integrates Google Cloud for highly affordable voicemail transcription

By Aiste Kryzanovske November 3, 2021

Telinta, a global leader in white label cloud-based switching and billing solutions for VoIP service providers, announced that it has integrated highly cost-effective “speech-to-text” for voicemail transcription provided by Google Cloud. Google Cloud’s automated transcription enables VoIP service providers to easily transcribe voicemails on Telinta’s softswitch platform, and deliver the text to end users via email. Google Cloud’s sub-penny pricing provides an extremely cost-effective solution for automated voicemail-to-text (v2t) transcription in over 125 languages and dialects using the Telinta customers own Google Cloud account. Google Cloud provides options specially optimized and tuned for telephony. Voicemail is a standard part of Telinta’s white label solutions for VoIP service providers and is offered at no additional cost. Telinta has developed a special plug-in which enables Google Cloud voicemail transcription, and is available for a small monthly fee. Inbound minutes of traffic, including voicemail, is free for Telinta customers. The…

News Roundup

A quick roundup of the news in Telecoms | Week #43

By Aiste Kryzanovske October 29, 2021

VMware announces RAN intelligent controller This week, VMware released several of their initiatives aimed at bolstering and solidifying the company’s telco cloud plans. The debut of the RAN intelligent controller is one of the recent announcements (RIC). The VMware RIC will be accessible in two deployment models: centralized and distributed, and will be capable of abstracting the underlying RAN architecture and providing RAN programmability via xApps and rApps. Wireless operators, according to VMware, are ready to transition from relatively inflexible conventional RAN infrastructures to more heterogeneous, multi-vendor virtualized RANs. Read more at: https://tinyurl.com/2nxkde8x Verizon teams up with Project Kuiper Verizon and Amazon’s Project Kuiper, a low Earth orbit (LEO) satellite network, have established a collaborative partnership to provide broadband solutions for unserved and underserved populations. Project Kuiper and Verizon have begun to establish technical specifications and define early business strategies for a variety of connection offerings for US consumers and…

Telecom News

Cisco unveils AR communications solution Webex Hologram

By Aiste Kryzanovske October 28, 2021

Cisco has released a sneak peek at its next-generation hybrid work collaboration tool. Webex Hologram is the industry’s first real-time meeting solution that combines feature-packed Webex meeting capabilities with immersive 3D holograms using augmented reality headgear. Webex Hologram is a solution that will add augmented reality to the company’s collaboration platform. Webex Hologram claims to produce lifelike, real-time holograms of actual people when used with AR headsets like Magic Leap and Microsoft HoloLens. This innovative technology provides a “1 to many” presenter experience, which allows for remote involvement from several users. In contrast to other services that restrict usage to fixed angle views, all users can now concurrently enjoy a multi-dimensional experience. The presenter may communicate using both physical and digital content using Webex Hologram, allowing participants to co-create and actually interact. Jeetu Patel, executive vice president and general manager, Cisco Security and Collaboration, commented: “Webex Hologram…

Telecom News

RETN enhances its presence in the Nordic and Baltic regions

By Aiste Kryzanovske October 20, 2021

RETN, an independent Eurasian supplier of IP transit and corporate communications services, has expanded its network and footprint in the Nordic and Baltic countries. The company offers communication services over its Eurasian network with short lead times, excellent uptimes and numerous levels of redundancy. RETN continues to expand throughout Europe and Asia and aims to provide the finest customer service and the highest SLA for fast, secure and reliable connectivity. RETN has now established a new office in Finland, demonstrating the company’s long-term network presence and dedication to the area. Finland’s RETN backbone network presently combines six international DWDM lines and serves as a network transport center, linking the Baltic and Nordic areas to Russia and Asia. The RETN Group already has branches in Latvia, Estonia and Sweden. RETN is also expanding its network by launching the Rezekne – Daugavpils – Vilnius DWDM line, which is one of…

Telecom News

DIDWW and Daktela team up for extended contact center reach

By Aiste Kryzanovske October 7, 2021

To keep up with rising customer expectations, contact center service providers strive to offer a broader range of services and expand their area of coverage. The Czech technology company Daktela, that specializes in providing complete solutions for contact centers and customer communications, has announced a strategic partnership with DIDWW, a global telecoms operator that offers premium quality VoIP communication and SIP trunking services for businesses and telecom carriers all over the world. As part of this cooperation, Daktela will benefit from DIDWW’s extensive virtual phone number coverage, allowing its contact center business to grow and operate efficiently across multiple countries and territories. While maintaining one of the largest VoIP cloud infrastructures in Europe, Daktela continues to expand its market presence globally. For this purpose, the company will use the DIDWW API and online portal for immediate service provisioning. In addition, Daktela will also utilize DIDWW’s fully compliant global…

How Hosted VoIP can benefit startups

By Aiste Kryzanovske September 27, 2021

There are a few things that are as challenging and thrilling as running your own business. But owning a business is also a big responsibility. Today’s markets are highly competitive and there are numerous experienced business owners who might intimidate you with their knowledge and work experience. In every business, your communication with customers is often the most important component of your success. Direct communication allows you to explore your customers’ habits and interests, but most importantly, build relationships with them. You might think that Internet telephony only benefits larger enterprises, but that is simply not true. In fact, small businesses, especially startups, can greatly benefit from the extra freedom, flexibility and lower costs that an Internet phone service offers. VoIP has helped small businesses improve their phone call handling by 67%, message management by 63% and remote work by 57%. Why Hosted VoIP? There are many good reasons to…

Telecom News

A quick roundup of the news in Telecoms | Week #37

By Aiste Kryzanovske September 17, 2021

Virgin Media O2 tests 5G emergency services drone Virgin Media O2 has released information on a trial it conducted with the Swiss public safety drone expert Fotokite to provide a video feed from a drone to help first responders on the ground. The two businesses discussed several incarnations of the drone, including its capacity to function in difficult conditions at any time of day or night, the simplicity of setting up, launching, and flying, and how valuable the data feed is to first responders dealing with emergency situations. Utilizing 5G networks to control and manage drones for emergency services demonstrates the possibilities that 5G technology provides in terms of higher speeds and lower latency. Read more at: https://tinyurl.com/36ax8jrc BT trials quantum key distribution (QKD) over hollow core fiber BT has tested quantum key distribution (QKD) over hollow core fiber (HFC), promoting the technology as a method to improve data security…