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BT joins forces with UK Business Climate Hub to empower small to medium UK businesses to slash their CO2e emissions in half by 2030. The strategic partnership aims to combat climate change, utilizing BT’s experience and UKBCH’s resources, ultimately championing for net-zero emissions by 2050. However, reaching these transformational green goals may prove challenging for many businesses, highlighting the necessity of this collaborative initiative.

Evidence reveals rising customer dissatisfaction with automated systems in UK businesses, according to a study by Cavell. Chatbots and similar technologies appear to fail in meeting customer service expectations, with 44% of respondents noting a quality slip in service over the past three years. Many UK adults still prefer human assistance in resolving issues, revealing a persistent demand for more personalised, efficient support mechanisms.

LogRhythm, the company helping security teams stop breaches by turning disconnected data and signals into trustworthy insights, is holding its revamped cybersecurity summit, RhythmWorld Europe, to elevate cybersecurity collaboration. RhythmWorld Europe will bring together industry experts and professionals to share key knowledge to overcome the most pertinent modern threats. The summit returns for a second year following its successful European launch in 2023 and will take place on 30th April 2024 at CodeNode, London.

The smartphone industry is gearing up for a seismic shift as generative Artificial Intelligence (GenAI) capabilities become mainstream. According to the latest forecast from Counterpoint Research, the global shipment of GenAI-capable smartphones is expected to grow at an impressive compound annual growth rate (CAGR) of 65% between 2024 and 2027.

In a recent development, the Japanese government has passed a significant amendment to longstanding telecom regulations, marking a pivotal moment for NTT, the country’s telecom giant. The amendment, announced by NTT on Wednesday, encompasses several key changes, including the liberation from R&D information sharing obligations and the allowance for non-Japanese directors on its board.

The clock is ticking for the Federal Communications Commission’s Affordable Connectivity Program (ACP), offering qualified households valuable monthly internet discounts. However, with the fund balance dipping below $1.8 billion, the financial resources may only last until April. Several providers have presented strategies to maintain continuity, offering budget-friendly plans of as low as $10.