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CSPs have been investing heavily in network technology to reduce expenses, but legacy voice infrastructure is holding them back. Cloud transformation can deliver better customer experiences, reduce costs, and increase scalability. AI will change customer engagement and revenue generation, with GenAI offering SMBs deep analytics from customer conversations. CSPs should focus on a modern, digital-first customer experience with self-service options. Alianza offers a cloud communications platform to simplify migration and operations for CSPs.

After the whopping $6.2 billion acquisition by Inmarsat, Viasat is readying for a major reorganization, with a planned 10% workforce reduction. The move, affecting approximately 800 roles, aims for a substantial year-on-year cost-saving starting from 2025. Despite the promising financial outlook, the firm accepts the substantial costs linked with these transitions, yet considers them a vital investment for the future.

The uptake of fixed wireless access technology in the US is surging, especially with T-Mobile US and Verizon driving this trend. These telecom behemoths could potentially outstrip their predicted subscriber figures, as suggested by recent data. Both companies registered almost 900,000 customer net additions to their 5G-based fixed wireless services in just the second quarter.

Lumen asset sale to Brightspeed has been approved The FCC has authorized Brightspeed’s acquisition of Lumen Technologies’ incumbent local exchange carrier (ILEC) operations in 20 states. The transaction with Apollo-managed funds is scheduled to occur early in the fourth quarter, subject to other standard closing conditions. The business intends to extend its fiber optics network, bringing fast, dependable internet and Wi-Fi to communities across the 20-state area it is purchasing. Read more at: https://tinyurl.com/2p8uymya UCaaS market to grow 15.3% from 2022 to 2031 The global Unified Communication-as-a-Service (UCaaS) market was estimated to be worth US$ 44.88 billion in 2021. During the projection period, from 2022 to 2031, the worldwide market is expected to grow at a CAGR of 15.3%. The proliferation of low-cost smartphones, expanding internet coverage, and greater use of digital platforms that enable remote work are all going to benefit the worldwide UCaaS industry. Because the pricing model…

The Federal Communications Commission got a settlement from four firms in relation to emergency calling standards that were not delivered in 2020. The federal prosecution focused on the four corporations involved in the 911 calls, namely Verizon, AT&T, Intrado, and Lumen Technologies, and their inability to fulfill 911 call delivery commitments.   Verizon has agreed to pay $274,000 to settle an inquiry into an outage that occurred on May 7, 2020. The other inquiries were all centered around outages on September 28, 2020. With its $460,000 payment, AT&T will resolve two investigations, while Lumen and Intrado will pay $3.8 million and $1.75 million, respectively. The massive payout demonstrates the corporations’ willingness to accept responsibility for their failure to effectively accommodate emergency calls.   Each firm has also promised to put in place a compliance strategy. Within 90 days of the consent decree’s effective date, each carrier must examine and adjust…

There has recently been a significant surge in Distributed Denial-of-Service (DDoS) assaults all around the world. A DDoS attack is a malicious attempt to interrupt regular traffic to a targeted server, service, or network by flooding the target or its surrounding infrastructure with excessive Internet traffic.   Cloudflare has reported that it has neutralized a Distributed Denial-of-Service attack that leveraged about 15,000 compromised devices and topped at just under 2 Tbps of bandwidth. The assault was believed to have employed a combination of Mirai-infected Internet of Things devices, which are frequently used to conduct enormous DDoS attacks, and unpatched versions of the GitLab developer tool.   The DDoS assault comes only a few weeks after Rapid7 announced a GitLab vulnerability on November 1, 2021, rated a full 10.0 on the CVSS severity scale, that could be leveraged to enable an attacker to remotely run code, and warned that exploitation would…

BT is opening a robotics research facility BT Labs in Suffolk, England, will open a 5,000-square-foot robotics research laboratory to create robotic solutions for telecom and civil engineering. The lab is the first of its kind in the United Kingdom. BT anticipates that academics at the new facility will collaborate with colleges and utilities to create and test technologies that will advance the pace of BT’s fiber rollout as well as the upgrading of the power and water providers’ subterranean and overhead networks. The researchers will concentrate on issues such as installing new fiber infrastructure without digging up roadways and sidewalks, providing trenchless infrastructure utilizing robotic locomotion and excavation techniques, and more. Read more at: https://tinyurl.com/dm6ujvnz Cisco powers AT&T managed SASE offering AT&T is adding a new product to its worldwide, managed Secure Access Service Edge (SASE) portfolio. AT&T SASE with Cisco is an unified network and security management solution…