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NICE has expanded its collaboration with AT&T to boost the capabilities of emergency communications centers by developing a unified incident capture solution for AT&T NG9-1-1 technologies. Showcased at APCO 2024, this partnership aims to revolutionize public safety by enabling 9-1-1 centers to utilize real-time VoIP data for smarter decisions and improved response times.

Micro Plus Software Ltd, known as Tollring, has formed a strategic equity alliance with Amity Solutions to enhance voice analytics and recording through Generative AI-powered applications. This collaboration will expand Tollring’s global reach and product offerings, leveraging Amity’s AI Lab resources to provide cutting-edge AI capabilities and comprehensive communication solutions.

Verizon Business 2024 Mobile Security Index unveils rising cybersecurity threats from mobile and IoT devices. With 95% of businesses actively using IoT, security concerns have intensified. The report emphasizes the need for enhanced mobile security, especially in critical sectors. Investing in advanced cybersecurity solutions is crucial as IoT becomes more integral to business operations.

Australia-based Infoblox recently published an insightful report on the hybrid and multi-cloud maturity of APAC organizations. The report reveals that APAC firms are either lagging or leading in cloud management. Key findings emphasize the benefits of strategic investments and collaboration in hybrid, multi-cloud environments to optimize security and efficiency.

Enreach UK has launched Enreach Contact Anywhere, a Fixed-Mobile Convergence (FMC) solution that integrates fixed-line and mobile services. By using one number and one device, this innovative solution addresses the increasing need for efficient mobile usage within businesses, boosting productivity and simplifying professional communications across various industry sectors.