Most businesses today have several incoming telephone numbers, each one used for a different purpose or department such as customer service, sales, marketing etc. Some companies even have…
“This call may be monitored and recorded for record-keeping, training and quality-assurance purposes,” is a message that probably all of us have heard before when calling a contact…
According to Technavio’s analysts, the Session Initiation Protocol (SIP) Trunking market is expected to grow at a compound annual growth rate of 18.23% by 2021. SIP Trunking is…
VoIP (Voice over Internet Protocol) technology and VoIP services has allowed telephone operators to provide low-cost communications services in an ever-changing and developing global market. With VoIP technology,…
Amazon announced at a press conference that the Echo Connect, a device that uses Alexa – Amazon’s voice-activated digital assistant – can turn your home phone into a…
According to the American Cable Association (ACA), small VoIP providers may struggle to meet the technology demands of the Federal Communications Commission’s (FCC) proposed robo calling solution plan.…
The term net neutrality, which pops up in Internet debate every few years, is the belief that all data on the Internet should be treated the same way…
Last Wednesday, 225 Chinese nationals believed to be involved in a fake operation using Voice Over Internet Protocol (VoIP) were arrested in Phnom Penh, capital of Cambodia. According…
Everyone that has experienced the impeccable voice quality of landline phones has certainly complained, at some point, about the quality of the sound during VoIP calls. Since the first…
Bringing together over 600 telecom companies from across 85 countries and 2000 senior-level attendees, Capacity Europe is the largest annual carrier event in Europe. This year’s conference will…
