Enreach for Service Providers, part of Enreach, the fast-growing European contact leader, has today announced a partnership with Netherlands-based CloudCTI, which delivers cloud-based CRM and ERP integrations to telecom service providers and resellers. The agreement will provide customers with access to 200+ CRM integrations. It will also support the customer experience (CX), analytics features and AI roadmap within Enreach UP, which combines, UCaaS, CCaaS and productivity tools in a fully converged contact solution, optimised for desktop, IP phone or mobile devices.
Snom, the premium brand for IP based communications, is celebrating a successful year in business after reaping the rewards of its international outlook. This year, Snom’s business skyrocketed in both Spain and Italy. In other European regions, such as France, the United Kingdom and DACH, the manufacturer preserved its market share and it also increased its presence in the Middle East.
Telinta, a global leader in cloud-based softswitch solutions, and Commio, a leading cloud voice and messaging API platform, are pleased to announce a special joint promotion for VoIP service providers. Using Telinta’s cloud-based TeliCoreTM softswitch platform, VoIP service providers can easily use Commio’s VoIP inbound and outbound calling to offer Hosted PBX, SIP Trunks, Business and Residential VoIP, Mobile and Desktop VoIP, WebRTC, Calling Card, Pinless, and other popular VoIP services.
With the looming switch-off of ISDN and PSTN circuits, businesses in the UK will have no choice but to update their phone systems to the cloud before December 2025. This is when the old networks will be turned off. These older networks are being replaced with newer technology, such as VoIP as well as the discontinuation of ISDN and PSTN; broadband lines with a dial tone such as ADSL and FTTC are also being discontinued and replaced with new products such as SOGEA and FTTP (Fiber to the Premise).
Avaya, a global leader in customer experience solutions, today launched its inaugural edition of the CX Force 2024 awards, designed to spotlight and celebrate the innovators, strategists, and pioneers dedicated to reshaping the world of customer experience recognising the individuals who create meaningful change and set the benchmark for exceptional experiences. The inaugural edition of Avaya’s CX Force awards are founded in partnership with the International Avaya User Group (IAUG), a community that allows Avaya users to connect and share ideas that are transforming the industry and are co-sponsored by Constellation Research, the Silicon Valley-based technology research and advisory firm.
Based on Enreach UP solution, EUPCloud is a fully managed secure solution hosted by Enreach. Partners no longer have to worry about managing updates and hosting the solution, and can focus solely on packaging and marketing their own branded offering. EUPCloud covers all existing use cases of unified communications.
Enreach, Europe’s leading provider of converged contact solutions, announced that it has unveiled its new Enreach Contact App Suite solution to partners and customers in Germany, the Netherlands, Spain and Latvia. The solution delivers the robust capabilities available within the Enreach Contact cloud communications platform, providing users with a seamless and consistent communications and collaboration experience across disparate mobile and desktop environments. Germany, the Netherlands, Spain and Latvia are the first markets to receive this new technology. Enreach plans to introduce the App Suite in other European markets throughout the year.
SIPPIO, the global leader in voice enablement, has today unveiled SIPPIO Mobile, powered by Tango Networks. This launch kicks off a series of partnerships and product expansions designed to enhance the Microsoft Teams Phone experience; improving customer value, boosting channel partner revenue, and strengthening customer retention.
In a strategic move set to revolutionize financial support in the telecommunications sector, Telin has joined forces with Lighter Capital, a financial ally renowned for fostering business growth. The partnership promises a tailored offer for businesses boasting a consistent Annual Recurring Revenue (ARR) of at least $200K, providing an opportunity to secure financing up to 50% of their ARR, capped at an impressive $4 million.
RedShift Networks, a leading provider of VoIP security solutions, today announced a new partnership with TD SYNNEX a leading global distributor and solutions aggregator for the IT ecosystem. This partnership will enable VoIP/UC network operators and managed service providers the ability to easily deploy network wide, cutting-edge cybersecurity software with unmatched distribution capabilities.
