As customers are constantly bombarded with information, businesses must adopt efficient, relevant, and non-intrusive communication methods. One technology that has seen a significant rise in popularity is Application-to-Person (A2P) SMS, which facilitates the automated delivery of text messages from an application to a person’s mobile phone.
A Mitel and Vanson Bourne study reveals a widening workplace communication gap, with VoIP, collaboration tools, and AI investments failing to meet employee needs. As tool sprawl fuels shadow IT, enterprises must prioritize secure voice services, unified communications, and simpler workflows to improve productivity, trust, and business-critical connectivity, network reliability
VodafoneThree welcomes UK planning reforms that could speed telecoms infrastructure, mobile network upgrades, and nationwide 5GSA rollout. Stronger NPPF guidance may improve coverage, capacity, reliability, and VoIP call quality for businesses. Faster deployment supports cloud communications, unified communications, IoT, public services, and growth across cities, rural communities, industries, and homes.
Premier League stadiums depend on secure Wi-Fi for tickets, payments, surveillance, and VoIP communications, but evil twin attacks threaten match-day connectivity. Fake networks can steal fan data through spoofed portals. Strong encryption, network segmentation, AI threat detection, and rogue access point monitoring help venues protect fans and critical operations online.
Qualcomm’s appointment of Sergio Buniac signals a major push into Snapdragon-powered mobile, PC, wearable and AI devices. For VoIP providers and telecom leaders, stronger on-device AI, faster compute and connected experiences could enhance voice services, edge communications, collaboration tools and next-generation business VoIP performance across emerging personal technology ecosystems worldwide
Zayo and Corning expand their fibre supply deal to secure critical cable capacity for AI, cloud, enterprise, and VoIP network growth through 2030. With 15,000 new route miles planned, the agreement boosts backbone resilience, accelerates high-capacity connectivity, and reinforces fibre as essential to scalable telecom and VoIP infrastructure deployment worldwide.
Rakuten Symphony and VIVA Bolivia are advancing cloud-native network modernisation with Open RAN, OSS, AI-driven operations and digital platforms. The partnership could accelerate VoIP services, mobile innovation, customer experience and flexible telecom growth, positioning Bolivia as a key market for next-generation communications and software-based operator transformation across Latin America today
EE’s Fast Lane brings commercial 5G network slicing to the UK, giving mobile users and businesses priority connectivity during crowded events. For VoIP, UCaaS, mobile payments, and live streaming, dedicated 5G+ lanes could mean lower latency, fewer dropped connections, and more reliable real-time communications when networks face peak demand surges.
BT’s DaTE programme will help Highlands and Islands entrepreneurs turn digital ideas into scalable services, backed by mentoring, grants, networking and gigabit broadband investment. For VoIP providers, UC platforms and cloud communications innovators, improved rural connectivity creates fresh opportunities to build, test and deliver digital solutions beyond Scotland’s major cities
Google’s $10 million purchase of Spirit Airlines’ email, Microsoft Teams, OneDrive, and SharePoint archives signals a new era for enterprise communications data. For VoIP and unified communications leaders, the deal highlights urgent risks around collaboration governance, AI training, retention policies, privacy, and how workplace communication records may become valuable assets.
Wispr’s $280 million Series B signals rising demand for voice AI in VoIP, unified communications, and enterprise workflows. With Canto speech technology and Flow Notetaker, Wispr aims to improve transcription, meeting summaries, and multilingual collaboration, but buyers will watch accuracy, security, integrations, and real-world performance closely in noisy workplaces today.
