Sky plans to cut 2,000 customer service jobs—about 7% of its workforce—by closing call centers and shifting to AI-driven support. As customer preferences move toward digital channels, the company is investing in its Livingston site to enhance AI-assisted services.
Telus, a leading telecom operator, is considering selling a minority stake in its wireless tower portfolio, aiming to strengthen its financial position. The potential divestment of up to 49.9% of its 3,000 towers could raise over CAD 1 billion, fueling debt reduction and aligning with broader industry trends of leveraging asset sales for growth.
In a shocking move, Qualcomm accuses Arm of anti-competitive practices, sparking industry-wide buzz. Arm’s shift from open licensing toward proprietary chip development raises eyebrows and regulatory scrutiny. Will this shake-up ignite innovation or hinder competitiveness? Follow the unfolding saga and explore its impact on the future of VoIP technology.
Bell Canada is capitalizing on market conditions with its new Security-as-a-Service (SECaaS) offering. This move aligns with Canada’s national pride, offering real-time threat response, scalability, and local data compliance. As cyber threats rise, leveraging advanced security solutions ensures data remains sovereign.
Vivendi has reduced its stake in Telecom Italia (TIM) from 23.8% to 18.4%, with plans for a full exit. Tensions arose over TIM’s €22 billion network sale to KKR, which Vivendi legally contested.
Comcast is expanding its Janus initiative, transforming network architecture through virtualization and AI, impacting 64 million locations. In collaboration with DriveNets, this move enhances network management, reduces costs, and improves service flexibility.
Nokia and Honeywell Aerospace Technologies have joined Canada’s quantum-secure networks testbed, led by Numana. Their partnership aims to develop quantum-safe networks, leveraging Montreal’s Kirq Quantum Communication Testbed. The initiative seeks to drive global adoption of secure quantum communication.
Ofcom is now enforcing its new powers under the Online Safety Act, requiring platforms to police illegal content or face penalties. While the focus is on tackling child sexual abuse material, concerns arise over vague terminology like “illegal harms,” raising fears of creeping censorship.
Huawei is embroiled in a bribery scandal linked to the European Parliament, with Belgian authorities leading an investigation that has resulted in multiple arrests across Europe. The probe alleges Huawei used luxury gifts and payments to influence EU politics.
Helios Towers achieved its first positive cash flow in 2024 by prioritizing colocation over new builds, boosting revenue and raising adjusted EBITDA by 14% to $421 million. CEO Tom Greenwood emphasized a $100 million free cash flow gain and a focus on increasing tenancy ratios to 2.2x by 2026 while reducing debt for sustainable growth.
