In a groundbreaking move, Genesys, a pioneer in AI-powered experience orchestration, has unveiled a strategic collaboration with Salesforce, the leading AI CRM provider. This partnership aims to revolutionize the way businesses manage their data, agents, bots, and communication channels to create more intelligent end-to-end experiences for both customers and employees.
In an innovative move, Ericsson and AWS have joined forces to implement a groundbreaking 5G power machine vision system in Hitachi’s manufacturing plant. This system aims to leverage real-time digital visuals, AI, and edge-to-cloud technologies for superior automated error detection. Beyond the norm, it can inspect 24 assembly components simultaneously with high-resolution cameras pinpointing defects at the sub-millimeter range. Such a venture showcases the potential of combining private 5G, cloud, and AI technologies in revolutionizing product manufacturing, even amidst the current market uncertainties.
Intel and Samsung amplify their alliance to revolutionize virtualized Radio Access Network (vRAN) technology. With Intel driving RAN processes into a generalized realm and Samsung narrowing the divide with formidable RAN vendors, vRAN emerges as an attractive alternative to traditional RAN. But will the telecom industry celebrate this technological feat with the same fervor?
Top tech giants, including Amazon, Apple, and Microsoft, have recently been identified by the European Commission under the new Digital Markets Act (DMA) as potential digital ‘gatekeepers’. These firms, commanding vast economic and influential prowess, now sit waiting during a 45 day review period that could officially brand them as such. Following the conclusion of the evaluation process, each company will need to navigate a six-month transition to achieve full compliance with the DMA directives. These guidelines are aimed at fostering competition and safeguarding both end-user rights and the interests of small scale businesses.
The US and India strengthen their strategic partnership, focusing on 6G research, Open RAN, and semiconductors, while collaborating on technology sharing, co-development, and co-production opportunities between industry, government, and academia.
The US launches Disruptive Technology Strike Force to counter foreign adversaries acquiring sensitive technology, with recent prosecutions targeting Chinese entities. The move signifies increased efforts in containing China’s influence, potentially impacting global tech firms’ strategic decisions.
Discover the potential of Reconfigurable Intelligent Surfaces (RIS) in shaping the future of 6G networks, enhancing coverage, spectral efficiency, and security while being cost-effective in previously unreachable areas. Explore RIS use cases as defined in ETSI’s latest report.
Explore the thriving IT industry channel in 2023, featuring an array of technology solutions, new market players, and evolving customer habits. With a focus on customer experience and cybersecurity services, channel firms continue to adapt, maintaining profitability in a dynamic landscape.
Centene has partnered with AT&T, Connected Nation, Dell Technologies and Intel to help reduce the digital gap among youngsters by providing foster agencies in Florida and Missouri better…
The Japanese telecommunications company Nippon Telegraph and Telephone Corporation (NTT Corporation) has set up a new global technology services provider, NTT Ltd. The new NTT enterprise combines the…