In the whirlwind of business, empathy emerges as a potent force, fostering genuine connections amidst virtual handshakes and rapid emails. Understanding the neuroscience behind empathy unveils its profound impact on interpersonal dynamics. Mastering its cognitive, emotional, and compassionate dimensions empowers professionals to navigate complex relationships with grace and authenticity.
Andrew Hollister, LogRhythm’s Chief Information Security Officer, highlights the ongoing struggle in cybersecurity: despite years of talk, the problem remains unsolved. Looking ahead to 2024, he points out challenges like the rise of generative AI and the need for better cloud security. He emphasizes that focusing on basics like strong passwords and regular updates is crucial for staying safe online.
Neterra, a telecommunications trailblazer for nearly three decades, recently secured the prestigious ‘Best Central & Eastern European Carrier’ award at the Global Carrier Awards 2023. In an exclusive interview with Svetoslava Bancheva, the PR and Digital Communications Manager, Neterra’s evolution from providing Bulgaria’s first internet connection to becoming a global telecom solution provider unfolds. Svetoslava highlights pivotal milestones, including running submarine cables under the Danube River and the establishment of the Sofia Data Center.
In 2024, the telecom industry is witnessing a transformative shift driven by evolving customer needs, technological advancements, and environmental concerns. Key trends include the rise of self-service platforms, the migration to VoIP as PSTN becomes obsolete, standalone 5G networks taking center stage, AI integration for enhanced connectivity, and a strong commitment to sustainability. These trends are reshaping how telecom carriers operate and innovate, promising new opportunities in a rapidly changing landscape.
In an era dominated by digital communication, businesses are increasingly adopting Voice over Internet Protocol (VoIP) for cost-effective and long-distance charge-free communication. However, amid the benefits lies a critical factor: E911. This article delves into what E911 is, its operation in VoIP, compliance necessities, and the life-saving advantages it offers. It emphasizes the legal obligations, benefits like accurate location data, and the necessity for regular testing to ensure compliance. Ultimately, E911 in VoIP is not just a regulatory checkbox but a crucial service that underscores a provider’s commitment to public safety.
In the dynamic landscape of tech and geopolitics, Chief Information Officers (CIOs) face crucial challenges. In 2024, CIOs can embrace Generative AI, integrating it ethically to enhance customer experiences. Holistic Diversity and sustainable practices, such as adopting green IT, become imperative. Aligning processes for scalable growth through composability and bridging vision with execution underscore the transformative role of CIOs in fostering innovation, diversity, and eco-friendly solutions.
Disasters can disrupt businesses and organizations at any time. How can they prepare and ensure continuity of their essential functions? This article explores how VoIP, a flexible and reliable communication technology, can offer various advantages in disaster recovery and business continuity planning.
Embark on a festive journey with our 12 articles – one for each day of Christmas – exploring the dynamic realms of VoIP and the telecommunications sector. From unveiling the trends shaping the industry to enhancing professional communication skills and delving into the future of sustainable communications, each article offers a unique perspective on the evolution and impact of telecommunications.
As businesses adapt to the demands of today’s fast-paced environment, this article explores the 10 indispensable features that can transform a business phone system into a strategic asset. From VoIP capabilities and mobile integration to unified communication, CRM software integration, and advanced call routing, discover how these features enhance internal operations, optimize customer interactions, and contribute to improved efficiency, productivity, and customer experiences.
The race for 5G supremacy is intense, and LexisNexis IPlytics explores the landscape in their 2023 report. CEO Tim Pohlmann notes a significant surge in 5G patents, with the top 10 players owning 76% of declared patent families. The US leads in patent volume, followed by China and Europe. Huawei dominates the top 50 ranking. Pohlmann emphasizes the role of Chinese companies, particularly Huawei, in shaping the 5G sector, extending their influence to the automotive industry