Author

Aiste Kryzanovske

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In the whirlwind of business, empathy emerges as a potent force, fostering genuine connections amidst virtual handshakes and rapid emails. Understanding the neuroscience behind empathy unveils its profound impact on interpersonal dynamics. Mastering its cognitive, emotional, and compassionate dimensions empowers professionals to navigate complex relationships with grace and authenticity.

Andrew Hollister, LogRhythm’s Chief Information Security Officer, highlights the ongoing struggle in cybersecurity: despite years of talk, the problem remains unsolved. Looking ahead to 2024, he points out challenges like the rise of generative AI and the need for better cloud security. He emphasizes that focusing on basics like strong passwords and regular updates is crucial for staying safe online.

In response to the soaring global demand for fast, secure connectivity, China Mobile International Limited (CMI) is significantly investing in four new submarine cable systems. These systems promise to robustly service the substantial growth in mobile data usage in quickly digitising regions such as Africa. However, as aging cables become outdated, the race is on for fresh investment to keep pace with customer needs and the rapid development of next-gen technologies.

As both the UK and US strive to deliver full-fibre broadband, each country grapples with its hurdles; one being persuading landlords to greenlight installation plans within their properties. In the UK, mechanisms are in place to enable operators to seek judicial access if landlord agreement is unattainable, a luxury the US lacks, suggesting the potential need for new legislative action in America. A monumental goal for both nations is eliminating the digital divide which requires a comprehensive combination of varied technology methods.

Diving into the digital frontier, the Sustainable and Interoperable Digital Identity (SIDI) Hub, an alliance of 17 open-standard organizations, is striving to create cross-border digital identities. Through harnessing insights from significant bodies such as the OECD and World Bank, they aim to establish a minimum set of interoperability requirements. However, recognizing the diverse perspectives globally, they also highlight the need for taking into account the unique social, cultural, and legal contexts of each nation.

Neterra, a telecommunications trailblazer for nearly three decades, recently secured the prestigious ‘Best Central & Eastern European Carrier’ award at the Global Carrier Awards 2023. In an exclusive interview with Svetoslava Bancheva, the PR and Digital Communications Manager, Neterra’s evolution from providing Bulgaria’s first internet connection to becoming a global telecom solution provider unfolds. Svetoslava highlights pivotal milestones, including running submarine cables under the Danube River and the establishment of the Sofia Data Center.

In 2024, the telecom industry is witnessing a transformative shift driven by evolving customer needs, technological advancements, and environmental concerns. Key trends include the rise of self-service platforms, the migration to VoIP as PSTN becomes obsolete, standalone 5G networks taking center stage, AI integration for enhanced connectivity, and a strong commitment to sustainability. These trends are reshaping how telecom carriers operate and innovate, promising new opportunities in a rapidly changing landscape.

In an era dominated by digital communication, businesses are increasingly adopting Voice over Internet Protocol (VoIP) for cost-effective and long-distance charge-free communication. However, amid the benefits lies a critical factor: E911. This article delves into what E911 is, its operation in VoIP, compliance necessities, and the life-saving advantages it offers. It emphasizes the legal obligations, benefits like accurate location data, and the necessity for regular testing to ensure compliance. Ultimately, E911 in VoIP is not just a regulatory checkbox but a crucial service that underscores a provider’s commitment to public safety.

MessageWhiz, a prominent player in the messaging services arena, has officially unveiled the availability of its Communication Platform as a Service (CPaaS) on the Google Cloud Marketplace. This strategic move positions the company at the forefront of modern customer communications, laying the foundation for businesses to cultivate personalized connections with their stakeholders.

In a collaborative effort, UNESCO and Huawei have contributed to the advancement of education in Ethiopia through the Technology-enabled Open School Systems for All project (TeOSS). This initiative, part of Huawei’s TECH4ALL program, has been operational in Ethiopia, Egypt, and Ghana since 2020, with a recent donation ceremony held at the Ethiopian Ministry of Education.