Author

Aiste Kryzanovske

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Neterra, a telecommunications trailblazer for nearly three decades, recently secured the prestigious ‘Best Central & Eastern European Carrier’ award at the Global Carrier Awards 2023. In an exclusive interview with Svetoslava Bancheva, the PR and Digital Communications Manager, Neterra’s evolution from providing Bulgaria’s first internet connection to becoming a global telecom solution provider unfolds. Svetoslava highlights pivotal milestones, including running submarine cables under the Danube River and the establishment of the Sofia Data Center.

In 2024, the telecom industry is witnessing a transformative shift driven by evolving customer needs, technological advancements, and environmental concerns. Key trends include the rise of self-service platforms, the migration to VoIP as PSTN becomes obsolete, standalone 5G networks taking center stage, AI integration for enhanced connectivity, and a strong commitment to sustainability. These trends are reshaping how telecom carriers operate and innovate, promising new opportunities in a rapidly changing landscape.

In an era dominated by digital communication, businesses are increasingly adopting Voice over Internet Protocol (VoIP) for cost-effective and long-distance charge-free communication. However, amid the benefits lies a critical factor: E911. This article delves into what E911 is, its operation in VoIP, compliance necessities, and the life-saving advantages it offers. It emphasizes the legal obligations, benefits like accurate location data, and the necessity for regular testing to ensure compliance. Ultimately, E911 in VoIP is not just a regulatory checkbox but a crucial service that underscores a provider’s commitment to public safety.

MessageWhiz, a prominent player in the messaging services arena, has officially unveiled the availability of its Communication Platform as a Service (CPaaS) on the Google Cloud Marketplace. This strategic move positions the company at the forefront of modern customer communications, laying the foundation for businesses to cultivate personalized connections with their stakeholders.

In a collaborative effort, UNESCO and Huawei have contributed to the advancement of education in Ethiopia through the Technology-enabled Open School Systems for All project (TeOSS). This initiative, part of Huawei’s TECH4ALL program, has been operational in Ethiopia, Egypt, and Ghana since 2020, with a recent donation ceremony held at the Ethiopian Ministry of Education.

In response to reports detailing serious device failures during the transition from analogue to digital telephony, the UK’s Technology Secretary, Michelle Donellan, convened a meeting with telecom companies and regulator Ofcom. Following the discussions, phone providers, previously urged to pause any forceful transitions, have committed to a charter aimed at protecting vulnerable households, particularly those relying on personal alarms or telecare for remote support.

As Germany’s “Gigabit funding 2.0” program faces potential budget reductions, there’s concern it may throttle the rollout process with overcrowded construction capacity, causing a potential lag in projects. Meanwhile, the Federal Ministry for Digital Affairs declares a €3.6 billion allocation for the ourishing fibre-optic network industry.

OpenAI is fortifying its internal safety protocols in response to growing concerns about the potential risks of artificial intelligence. The company has introduced a “safety advisory group” that will operate above its technical teams, offering recommendations to leadership, with the board wielding veto power—though the likelihood of its exercise remains uncertain.