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Aiste Kryzanovske

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T-Mobile has engaged in a marketing campaign called “Make Xfinity Your Ex” that aims to convince Comcast Xfinity customers to switch to T-Mobile’s fixed wireless access (FWA) 5G Home and Business Internet service.   As part of the campaign, a T-Mobile billboard truck has been driving circles around Comcast’s headquarters in Philadelphia for 25 hours, playing a video that highlights Comcast’s price hikes over the years.    In addition to the billboard truck, T-Mobile is offering its FWA 5G service for $25 per month, not including taxes and fees, with a qualifying voice line for a limited time, and is giving Comcast Xfinity customers up to $750 to break their contracts.   The campaign is a direct attack on Comcast, which is set to raise prices on its TV and internet services, with an average rate increase of 3.8% for customers nationwide starting December 20. This follows a rate hike…

The UK government has announced a £110 million investment in research and development for next-generation wireless technology and telecoms security, with a focus on 5G and 6G. This investment is intended to enhance the UK’s position as a global leader in telecoms research and development.   As part of this investment, three top UK universities – the University of York, the University of Bristol, and the University of Surrey – will each receive £28 million to collaborate with major telecoms companies  such as Nokia, Ericsson, and Samsung to develop and create future networks such as 6G. This follows Ericsson and Samsung’s recent announcement to establish 6G research labs in the UK. The investment will also aid in the deployment of ultrafast 5G by making it easier for new companies to enter the market.   The universities will work with world-class UK academics and industry players to ensure that future network…

BT, the UK’s largest telecommunications company, has announced plans to restructure its business by consolidating its Global and Enterprise divisions into a single unit called BT Business. The aim of this move is to cut costs and improve the performance of underperforming businesses.    As part of this restructuring, BT will eliminate various product portfolios and management and support positions, with the goal of saving £100 million by 2025. The combination of the two divisions is expected to increase simplicity by eliminating unnecessary duplication and allowing the company to offer a single service to both corporate and public sector clients.   This restructuring comes after the company announced in April that it would rebrand all of its consumer operations as EE, with BT becoming the flagship brand for its corporate units. In addition, the enterprise division has experienced a series of poor quarters, with a 23% drop in the first…

DIDWW, a global provider of premium quality VoIP communications and SIP trunking services, has further expanded its license portfolio that offers businesses compliant two-way Voice and SMS communications. Slovenia, Croatia and Spain have been added to the constantly growing list of 28 countries where DIDWW holds national telecom operator licenses with its own numbering resources. The importance of telecom operator licenses has greatly increased over the years as VoIP services are being adopted by a growing number of larger corporations and governmental institutions. Being a licensed carrier confirms that a company is able to ensure a high level of service quality and availability and allows license holders, such as DIDWW, to match the stringent regulatory requirements demanded by wholesale VoIP providers, enterprises and businesses. Voice and SMS-enabled global phone numbers and first-class SIP trunking services are some of the most important components for any company when optimizing their business…

Working from home is the new normal, as most of society has recently discovered. However, as this new routine has set in, the problem of achieving a proper work–life balance has also barged through the door. The abrupt transition to remote work has obscured the physical and psychological barrier that existed between home and the workplace.   At first, the opportunity for the workers to work from home was seen as a positive aspect that promotes work-life balance. However, unfavorable indications emerged over time, since family and professional commitments sometimes tug employees in opposite directions. Full article: https://voip.review/2022/02/21/find-work-life-balance-working-home/ The telecom industry is responsible for keeping the globe linked through communications services. There are many aspects of these services that we take for granted, from private calls to business interactions. However, it is only because of the telecom sector that we are able to swiftly connect to individuals all over the…

Fusion Connect launches Operator Connect for Microsoft Teams Fusion Connect, a global Managed Communication Service Provider (MCSP), now offers Microsoft Teams Operator Connect. This new solution ensures the availability of the platform and services, backed by Fusion Connect’s complete service guarantee. With this offering, customers can use Microsoft Teams to make direct calls to mobile devices and landlines using dedicated local phone numbers that can be accessed from any device. By partnering with Fusion Connect for Microsoft Teams calling services, businesses can more fully integrate their use of Microsoft 365 services and benefit from enhanced collaboration, continuity and workforce management capabilities. Read more at: https://tinyurl.com/2tcuw5p4 University of Surrey to research greener telecom networks The University of Surrey has secured a £12 million grant to research the development of more sustainable and resilient telecommunications networks. The 5/6G Innovation Centre at the University of Surrey will act as the project manager for…

A group of consumer and privacy organizations, including the National Consumer Law Center and the Electronic Privacy Information Center, are urging the Federal Communications Commission (FCC) to deny petitions aimed at allowing unsolicited bulk text messaging. The organization, which is made up of numerous telephone users from all around the country, feels that enabling such unwanted messages would be detrimental to customers.   In response to a proposed rulemaking in November 2022, some individuals have urged the FCC to allow businesses to send unwanted mass text messages to consumers without their consent. This would result in a rise in unwelcome texts, such as bothersome surveys, recurrent political messaging, and pestering debt collection requests. The FCC not taking action would be detrimental to customers, as they would lose their capacity to filter out undesirable messages.   The groups representing telephone subscribers are also requesting the FCC to release interpretations of the…

SkySwitch, a white-label Unified Communications-as-a-Service (UCaaS) provider located in the United States, has added a new robust Contact Center capability to its platform.    SkySwitch is a full-featured, integrated solution for resellers. The company provides MSPs, VARs, telecom agents, interconnect ISPs and WISPs with a cloud-based voice platform that they can brand as their own.   The SkySwitch Contact Center effortlessly interacts with the SkySwitch UCaaS reseller platform, enabling a single billing and no setup fees for partners, while expanding on basic call center operations to provide advanced capabilities.   The SkySwitch Contact Center helps SkySwitch partners fulfill the increasing demand from small and medium-sized businesses for contact center applications. The system offers businesses cutting-edge communication capabilities that integrate real-time call data with SMS, text-to-speech, chat, chatbots and social integration to help these companies make better business decisions.   The SkySwitch Contact Center solution also provides white-label partners with an…

More than 130,000 Telstra customers’ personal information has been made public online. According to the company, there was no cyberattack involved; rather, the issue was caused by a “misalignment of databases” as stated by Telstra. The incident is the most recent in a string of massive, unauthorized exposures of personal information in Australia.   The telecom giant confessed that the information, which included the names, addresses and phone numbers of customers who had requested that their information be kept confidential, had been published on the White Pages and Directory Assistance Services websites. Telstra’s routine auditing procedures revealed the data leak.    Following the finding, Telstra began contacting affected consumers and is providing free identity theft protection services. The corporation claims to have since deleted the consumer information from public view.   “Protecting our customers’ privacy is absolutely paramount, and for the customers impacted we understand this is an unacceptable breach…

TextNow to pay off $50,000 worth of phone bills TextNow, a mobile app that provides free cellular and WiFi-enabled phone service, said that it will start the holiday season by paying off $50,000 in phone bills owed by selected phone company customers. The company is aiming to promote consumer knowledge that they may cancel their pricey phone service subscriptions. TextNow has identified individuals who are in great need, such as single parents, veterans, students, and people impacted by job loss, sickness, injuries, or recent losses. Read more at: https://tinyurl.com/yckux44v Cisco releases its annual Security Outcomes Report This week saw the release of Cisco’s annual Security Outcomes Report. 62% of the companies questioned reported having encountered a security incident that affected their business in the last two years. Ransomware occurrences, outages, and network or data breaches were the most common types of incidents. Security resilience is a top issue for 96%…