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After realizing the advantages that Voice over Internet Protocol (VoIP) can bring through, especially associated with budgets, an ever-increasing number of organizations and companies are shifting to Internet telephony services. With VoIP technology advancing at full speed, the industry is expected to grow even more this year. In view of that, providers and consumers should wisely take into consideration the following 5 VoIP trends that will define the industry in 2017. 1) 5G is around the corner Even though the imminent move from 4G to 5G technology is unlikely to occur before 2020, providers will surely start talking and making noise about it in 2017. The incorporation of 5G will bring far more benefits than just an upgrade to faster speeds. It will completely revolutionize how carriers deliver communications. Although this may not affect the speed and safety of VoIP in the office, it will bring many benefits for people…

Next Caller – the three-year-old startup based in New York- provides the most advanced caller identification system to any business vulnerable to phone fraud. Generally, this includes banks, financial institutions, retailers, and government agencies. Though as companies strengthen and improve their fraud detection structure, so do fraudsters refine their tactics to attack, costing businesses more money and time, and making life more difficult for real customers. The most recent fraudulent method has been phone spoofing – when criminals manipulate their phone number and trick a business into thinking that they are a real customer. The technology created by Next Caller allows companies to instantly verify caller identities, certify phone numbers, and flag all forms of call spoofing by analyzing data before, during, or after the call, then delivering a threat-level analysis in milliseconds. This system enables businesses to take action faster when suspicious calls are detected and to validate real customers ensuring…