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toll-free
Telecom News

DIDWW expands Toll-free virtual number coverage to Moldova, Malaysia and Kenya

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DIDWW, a leading provider of virtual phone numbers and SIP trunking services to operators and businesses all over the world, has further expanded its toll-free number coverage. Moldova, Malaysia and Kenya have been added to the list of 62 countries where DIDWW customers can use the company’s toll-free DID service and benefit from premium quality cloud communications. Toll-free numbers provide companies with a cost-effective way to extend their reach to customers, as these numbers allow any size businesses to be accessible locally without the callers having to incur high long-distance charges. The powerful DIDWW SIP trunking service offers an extensive global phone number inventory with instantly available toll-free DIDs, including gold and vanity numbers. Delivered over a private, global IP network, this solution ensures a fully-compliant and robust service with virtually unlimited call capacity, flexible SIP trunk settings and premium voice quality. In addition, the DIDWW number porting service allows…

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Ringover
Telecom News

Ringover launches multi-channel prospecting solution Cadence

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Ringover, a VoIP service provider, has launched Cadence, a multi-channel sales prospecting product for SMEs. Cadence focuses on the three pillars of a compelling sales strategy: work facilitation, prospecting process optimization and team performance enhancement.   Customers like to be engaged through an increasing variety of communication channels, such as social media and email. In order to achieve this, sales agents must continually look across different channels, making it challenging to manage business processes. Cadence is Ringover’s response to solving this significant issue.   Using a simple interface, Cadence completely automates the sales prospecting process. With the help of this application, sales staff can design unique communication sequences for each type of prospect, including calls, emails, SMS messages and LinkedIn messages. This solution entails entering prospect information and determining which channel of communication will be utilized to reach the prospects, and when they will be contacted. This simple, yet efficient…

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Climate Pledge
Telecom News

T-Mobile joins climate pledge for a sustainable future

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T-Mobile has announced its latest sustainability initiative, a commitment to reach net-zero emissions across its entire carbon footprint by 2040. The operator has also joined The Climate Pledge, a community of organizations working together to combat global carbon emissions.    T-Mobile is the first wireless company in the United States to set a net-zero objective that has been certified by the Science Based Targets Initiative (SBTi) using its Net-Zero Standard. The target includes direct and indirect emissions from T-Mobile’s operations and facilities, purchased electricity, and all remaining indirect scope 3 emissions, such as those produced by suppliers, customer device usage, materials, employee travel and other factors, accounting for roughly two-thirds of the company’s total carbon footprint.   The Climate Pledge, launched in 2019 by Amazon and Global Optimism, is a pledge to reach net-zero emissions 10 years before the date targeted by the Paris Agreement. T-Mobile joins almost 400 companies…

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Juniper Networks
Telecom News

Virgin Media O2 chooses Juniper Networks to upgrade its Core IP Backbone Network

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Juniper Networks, a supplier of secure, AI-driven networks, announced that Virgin Media O2, one of the UK’s major fixed and mobile service providers, has updated its IP core backbone network in conjunction with  Juniper. The upgraded network can accommodate 800G and is part of Virgin Media O2’s long-term strategy to invest in sustainable infrastructure capable of supporting continuous data growth and bandwidth needs. This investment will allow the company to quickly launch revenue-generating services while also lowering power, cooling and space usage expenses. In order to implement this strategic update, Virgin Media O2 selected Juniper as its technology partner for a number of reasons. Prior to their joint venture in 2021, Virgin Media and O2 had used Juniper for more than 10 years as their primary networking provider. Additionally, Juniper was able to provide Virgin Media O2 with a compelling economic proposition by protecting their long-term investment. This…

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Week #3
News Roundup

A quick roundup of the news in Telecoms | Week #3

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Deutsche Telekom named the most valuable brand in Europe The Brand Finance Global 500 has rated Deutsche Telekom (DT) the most valuable brand in Europe, bringing it up six places to 11th overall. The company ranks second amongst worldwide telecoms, trailing only Verizon and ahead of AT&T. Only Samsung, the Industrial and Commercial Bank of China and TikTok break the US company’s dominance of the top 10 most valuable brands in the world. Read more at: https://tinyurl.com/57u59bbw e& increases stake in Vodafone to 12% In recent years, Vodafone has suffered financial setbacks and investors have pushed the corporation to make adjustments and restore its fortunes. e& (previously Etisalat), one of Vodafone’s investors, has purchased a nearly 10% share in the company for £3.3 billion and has since steadily raised its stake to 12%. The transaction will provide e& with considerable exposure to a global leader in connectivity and digital services,…

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ecosystem
Telecom News

Dialpad expands its open app ecosystem with new integrations

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Dialpad, a leading AI-Powered Customer Intelligence Platform, has announced updates to their open app ecosystem. These advancements make it easier for customers to integrate their workflows and apps into a single effective workplace and adjust their workflows for improved communications and cooperation.   The App Marketplace includes integrations with Microsoft Teams, Microsoft Dynamics, and the newly added Bullhorn, ServiceNow, HubSpot, as well as Google ChromeOS Desk Connector. Customers may now consolidate all of their daily tasks into one pane thanks to these integrations. Customers may also quickly search for and find available  solutions based on  use cases or specific industry requirements.   Dialpad combines the most advanced AI Contact Center, AI Sales, AI Voice, AI Meetings and AI Messaging solutions in one. With over 3.5 billion minutes of real-time AI data, Dialpad is the only AI-powered customer intelligence company that is partnered across multiple Google business sectors, including Google Cloud,…

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IDT Global
Telecom News

IDT Global and XConnect aim to reduce robocall traffic

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XConnect, a provider of numbering intelligence solutions, has announced a partnership with IDT Global, the wholesale voice and SMS subsidiary of IDT Corporation.    The partnership will see IDT Global utilize XConnect’s RealNumber DNO database, which contains over 6 billion local and toll-free numbers in North America, in order to enhance its customers’ voice experience and protect them from fraudulent calls.   The RealNumber DNO contains numbers that should never be used for call origination, assisting in the prevention of telecom fraud on known inbound-only and invalid numbers. By accessing the RealNumber DNO, IDT Global will be able to identify invalid calls and increase the quality of its traffic. This database is updated daily and includes North American toll/local and toll-free lines, providing IDT Global with a complete and trustworthy additional layer of defense in its role as a gateway operator.   The collaboration also further expands XConnect’s optimization of…

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Telia Company
Telecom News

Telia Company drives a climate-neutral future with a sustainability agenda

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Telia Company, a Swedish telecommunications operator, has announced changes to its top management that will put sustainability at the forefront of the company’s agenda.   In March, Ola Rembe, a former executive at Ericsson, will become Senior Vice President and Head of Communications, Brand and Sustainability at Telia. This newly created position combines these different roles for the first time.   When it comes to sustainability, Telia is regarded as one of the telecom companies with more progressive thinking. The corporation has established specific goals to achieve a value chain that will be  carbon neutral by 2030 by at least halving greenhouse gas emissions and offsetting the remainder.   In addition, Telia has mandated that its suppliers set science-based goals, and last year it was disclosed that 29% of the suppliers participating in  its supply chain emissions had already done so, with a further 21% in the process of receiving…

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Zapier
Telecom News

DIDWW integrates with Zapier to offer seamless connection to 5000+ business apps

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DIDWW, a global telecom operator that provides premium quality VoIP and SIP trunking services, has announced its latest integration with Zapier, a leading web-based automation platform. This partnership will enable DIDWW customers to automate their workflows using DIDWW SMS and Voice services and seamlessly connect to a huge variety of prominent business and productivity applications. Acting as an efficient translator between web APIs (Application Programming Interfaces), Zapier’s platform provides easy access to thousands of the most popular apps, such as Salesforce CRM, Google Sheets, Slack, Trello, WhatsApp, Telegram and Facebook Messenger. Zapier enables sophisticated and highly scalable interactions between tools and online services that would not otherwise communicate with one another. Customers can conveniently automate recurring tasks and business processes, thereby saving time and increasing productivity. Zapier’s integration with DIDWW’s SMS and Voice services offers customers a whole new world of possibilities. This solution enables non-SMS apps to…

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aviation
Telecom News

Aviation companies once again stall 5G rollout in the US

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The Federal Aviation Administration (FAA) has put forward a notice of proposed rulemaking (NPRM) that gives airlines an additional year, until February 1, 2024, to address faulty altimeters in their aircraft.    These altimeters, which measure an airplane’s height above the earth’s surface, are present on 7,993 planes registered in the United States. The FAA believes that 180 of these altimeters will need to be completely replaced, while 820 will need filters added to comply with the proposed modification requirement. This upgrade is expected to cost a total of $26 million.   The ruling is part of a settlement reached between the aviation and cellular sectors after AT&T and Verizon paid $69 billion for C-Band spectrum licenses. Airplane altimeters typically operate in the 4.2 – 4.4 GHz frequency, but certain altimeters cannot filter out 5G signals from the carriers’ spectrum in the 3.7-3.98 GHz range.   The FAA is therefore…

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