The Splunk State of Observability 2025 report unveils how observability transforms modern businesses. Conducted by Cisco, the extensive survey underscored observability’s strategic role in enhancing customer experience and productivity, guiding key decisions. With 74% of IT professionals affirming its impact, observability is pivotal for improved interactions, revenue growth, and innovation.
Wavenet’s strategic partnership with 8×8 marks a pivotal shift in the VoIP industry, enhancing enterprise communication solutions with robust cloud capabilities. By integrating 8×8’s cutting-edge technology, Wavenet delivers a comprehensive platform optimized for voice, messaging, and customer engagement, streamlining communications for businesses seeking efficient VoIP solutions.
In the evolving world of telecommunications, Glow is making headlines with a $65 million investment fueling its international expansion. This move underscores Glow’s ambition to redefine device financing for giants like BT. By harnessing fintech advancements, Glow aims to streamline payments and insurance solutions. As device reliance grows, Glow’s strategic expansion in markets like Germany and the U.S. promises innovation in telecommunications. However, with this growth comes the challenge of maintaining quality amid expanding operations. The backing from industry titans highlights the potential for transformative change where telecommunications and fintech converge, paving the way for cutting-edge VoIP solutions.
Discover the power of CPaaS in revolutionizing business communications. By embedding automation and multichannel messaging into workflows, organizations can enhance efficiency and engagement. Harnessing AI, CPaaS platforms significantly improve interactions across various channels. Stay ahead with technologies like RCS and conversational intelligence, optimizing communications for a seamless, satisfying experience.
In the telecom sector, AI presents both vast opportunities and regulatory challenges. Embedded in network optimization and fraud detection, AI’s growth requires compliance with evolving global regulations, such as those from the EU and South Korea. To adopt AI successfully, telecom operators must prioritize ethical standards, risk management, and strategic regulation adherence.
In a strategic twist for the VoIP sector, Altice has rebuffed a bold €17 billion bid from telecom giants Bouygues, Iliad, and Orange to acquire SFR assets. This move highlights the ongoing competitive dynamics in the VoIP market, emphasizing Altice’s valuation expectations while sparking discussions on potential regulatory implications within the telecom industry.
In a rapidly evolving connectivity industry, businesses must adapt quickly. LightSpeed Networks offers VOIP solutions that provide customizable connectivity, challenging conventional services. By slashing partner onboarding time by 40%, they enable growth with flexible infrastructure. Experience top-tier VOIP with LightSpeed, empowering UK service providers to excel and scale sustainably.
Local UK manufacturing revolutionizes the telecom sector with high-quality materials and seamless collaboration. The Welsh factory Hutchinson exemplifies this by crafting steel frameworks, employing over 200 locals, and investing in community growth. This UK-based production supports supply-chain resilience, reduces carbon emissions, and ensures skilled British roles thrive.
As technology advances, VoIP providers transform customer experiences with real-time, personalized engagements. Moving beyond traditional metrics, they embrace AI-driven solutions, like chatbots, enhancing service. With generative AI, VoIP companies predict and resolve issues proactively, building trust and loyalty. This innovation positions carriers for growth in a competitive telecommunications landscape.
SK Telecom saw 5G subscribers rise to 17 million despite a cybersecurity setback, while profits fell sharply due to higher infrastructure spending. Its AI business grew strongly, driven by data center and business solutions sales, with major AWS-backed expansion plans.
