Intrado Corporation, a global supplier of technology-enabled services, has launched Intrado Power Access, a cloud-based solution designed to make operations at Public Safety Answering Points (“PSAPs”) more accessible, dynamic and cost-effective. As Next Generation 911 (NG911) becomes a reality, PSAPs are increasing their capabilities and preparing for an increase in delivered services and requests for assistance from a vast, ever-growing number of sources enabled by 5G communications and the Internet of Things (IoT). To tackle these difficulties, Intrado has enhanced its established emergency communications systems with additional features that are included in the Intrado Life & Safety cloud environment. Power Access, which is based on Intrado’s trusted emergency response software solutions that have served public safety for over 40 years, enables Public Safety Answering Points (PSAPs) to initiate the transaction at any starting point and proceed at a pace they can support. Power Access includes a browser-based…
3CX, a provider of commercial communications solutions, and Snom Technology, an IP telephone manufacturer, are celebrating their ten-year strategic technology partnership. Both organizations collaborate closely in the field of customer service with the goal of providing their clients with coordinated solutions. Snom’s Research and Development group guarantees that all new versions and features of the 3CX UCC system are supported by Snom phones. Likewise, 3CX has provided assurance that future Snom phone functions will be compatible with the 3CX system. Both companies’ offerings have always been built on the open SIP standard and have consistently delivered noteworthy solutions. Both are equipped with a wide variety of features with the objective of achieving a high level of barrier-free interoperability between their products. This collaboration will create coordinated and inventive unique selling features that will persuade partners and resellers to use 3CX and Snom technologies in a UCC infrastructure.…
One of the most important lessons society has learned from being stranded at home and unable to travel during a pandemic, is that once carbon emissions fall, the benefits materialize remarkably quickly. What have telecommunications providers learned during this time? That due to the staggering demand for digital communications at this time, the global telecom infrastructure has been forced to consume more energy than ever before, increasing the carbon footprint.
Ofcom has a plan for phone boxes Under new guidelines published by the UK communications regulator, Ofcom, stronger security for public call boxes went into effect. The new guidelines update from Ofcom’s aims to guarantee that strategically located phone boxes are not removed and that they are modified to provide extra services. As a result, phone boxes will be protected against removal if they are still needed by a local community. Millions of UK residents continue to rely on older technologies such as landlines and payphones for connectivity. Read more at: https://tinyurl.com/mryanv67 TIM to cut 1,200 jobs to minimize costs TIM has reportedly secured an agreement with labor unions that will allow the company to cut up to 1,200 positions, allowing TIM to save significantly on domestic personnel expenses. Cuts will be implemented through a voluntary early retirement program, which will be the first step in the Italian incumbent’s larger…
Zain launches voice over 5G Zain has become the first operator to commercially offer voice over 5G (Vo5G) services on its standalone 5G network. The new Vo5G service is accessible across Kuwait with statewide coverage, and on the all-new Samsung Galaxy S22 family of handsets. Phone-over-5G enables clients to experience crystal-clear voice communications over the 5G network alongside data services, all without interruption. Customers may also utilize the Internet, streaming services and data-heavy apps while having phone conversations, thanks to 5G’s stable and ultra-fast speeds. Read more at: https://tinyurl.com/2p8as9nu Staffbase buys a majority stake in dirico Staffbase has purchased a controlling position in 247GRAD Labs GmbH, the software business behind the dirico content collaboration platform. The dirico platform enables businesses to plan, develop, publishand evaluate content for marketing as well as internal and external communication. As a consequence, Staffbase today employs over 700 people and serves over 2,000 customers globally…
As sanctions bite, Russia’s MTS begins to discount cell phones MTS, Russia’s largest operator, reported a 76.2 % year-on-year drop in Q1 net profit, blaming the results largely on rising interest rates caused by Western sanctions. Russia boosted local interest rates to 20% in the early days of the conflict before lowering them twice, leaving rates around 14% today. MTS has resorted to selling used and discounted smartphones, and is planning to sell its tower assets, in keeping with the current trend of monetizing passive assets located throughout Europe and beyond. Read more at: https://tinyurl.com/c65t43kb Verizon warns of record rise in ransomware According to Verizon Business, the number of ransomware attacks on enterprises has increased by 13% year-on-year, resulting in a rise exceeding that of the previous five years combined. Ransomware was involved in some manner in one-quarter of the cases investigated, with desktop-sharing software and email being the two…
Hayo Telecom, a Senegalese operator, has chosen Telesmart.io, a worldwide number and messaging service provider, as the provider of its API-enabled number and messaging platform. This is Telesmart.io’s first partnership in the geographic area, and this cooperative venture will help Hayo Telecom service its African consumers more efficiently and effectively. Hayo Telecom has now achieved Dynamic Partner Status as a Telesmart.io partner, giving the company instant access to a number inventory. As contact center, voice and messaging collaboration solutions continue to be in demand, the Telesmart.io inventory management platform for voice and messaging makes it simple to monetize the opportunity in the Communications Platform as a Service (CPaaS) market. The platform may be integrated with Hayo Telecom’s existing business systems as well as Telesmart.io’s “Bring Your Own Numbers” concept to handle all number inventories in one place. Sign-up, connectivity, on-line provisioning, functionality, visibilit, and reporting are all automated…
Orange expands its phone recycling program Orange, a French telecommunications company, is extending its “Re” program, which offers phone recycling, refurbishing, repairs and returns. Customers may drop off phones that are no longer in use at the store, and Orange says any income earned from recycling these old devices will be donated to the Emmaüs International network. The telecom company has stated that the initiative would be expanded to the rest of its European areas, which include Moldova, Slovakia, Romania and Spain. Read more at: https://tinyurl.com/yckkrmss Exoprise launches new monitoring solution for collaboration apps Exoprise, a Digital Experience Monitoring (DEM) service provider, has introduced the latest version of its Service Watch Desktop (SWD) platform. This product helps IT teams to successfully identify problems and forecast performance deterioration when using enterprise collaboration platforms like Microsoft Teams, Zoom, WebEx and Google Meet. Businesses may drastically reduce MTTR and total troubleshooting time by…
Twilio, a customer engagement platform used by hundreds of thousands of businesses around the world, and Syniverse, a communications technology provider to leading carriers and enterprises, have announced that their strategic partnership has been finalized, with Twilio investing $750 million in common equity in Syniverse and the companies expanding their strategic and commercial partnership. In February 2022, Syniverse opted to abandon its intention for a $2.85 billion reverse acquisition that would have resulted in the business being listed on the New York Stock Exchange (NYSE). Syniverse will remain as being majority-owned by the Carlyle private equity firm, with Twilio’s $750 million investment serving as a source of additional funding. Twilio was originally mentioned in February as a possible alternative to the Syniverse NYSE IPO. With the completion of this deal, Twilio has become a large minority owner of Syniverse, while Carlyle retains the controlling share. Syniverse obtained $1.025…
Snom and Dstny for Service Providers, a European provider of cloud-based Business Communication solutions, have announced a strategic partnership which will allow both companies to leverage their shared assets and expertise. This includes a strong European market presence, as well as their shared goal of meeting the demand for modern telecommunications with best-in-class solutions. The partnership with Dstny is an exciting opportunity for Snom to expand its presence in the vibrant and fast-changing European marketplace. Simultaneously, Dstny and its customers have the opportunity to benefit from Snom’s 25 years of experience, its versatile, high-quality products, and its local expertise. Dstny is the largest European-based cloud communications solutions provider offering a complete business communication solution as-a-service and Fixed Mobile Convergence (FMC) platforms. Named by Frost & Sullivan as one of Europe’s most innovative UCaaS leaders, the organisation works with over 20 service providers and carriers like Telia, Tele2, T-Mobile and Dstny Group in the EMEA region, serving over…


