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People & Interviews

VoIP: Who Invented this Revolutionary Technology?

By Carlota Vilalva November 27, 2017

Telecommunication has changed significantly since Alexander Graham Bell’s created the first practical telephone model in 1876. While there have been changes in design, function, features and much more, few can argue that there are any changes bigger than the move to VoIP (Voice Over Internet Protocol) technology. This new invention has not only produced the emerging VoIP market, but it is also leading to the take over of traditional phone systems. Who is the man behind VoIP? None of this would be possible without Alon Cohen. Born in Israel in 1962, his multiple patents have both created and improved on Internet telecommunications. Let’s look into who Alon Cohen is, how he developed this technology and how it has changed the face of phones and audio communications forever. Beginnings Creating the VoIP industry was not on Alon Cohen’s mind when he first started learning about technology. In fact, it wasn’t even the…

Telecom News

What is a Softphone? VoIP Review has the answer!

By Gideon Hack November 27, 2017

With the rate at which the VoIP industry is expanding, there is no doubt that everyone has heard of the term softphone in recent years. Even though most people might not even know what it is, they are certainly aware of the word. They might even be using one already without realizing it. So What is a Softphone Exactly? A softphone (software telephone) is a software program for making phone calls over the Internet using a computer, tablet or smartphone rather than using dedicated hardware. It is often designed to look and behave like a traditional telephone, with a display panel and buttons for the user to interact with, much like a standard phone interface. Most softphones work in conjunction with a headset and microphone that is connected to the computer. Softphone applications can be downloaded from a wide variety of providers and are available for a range of operating systems such as Windows,…

Telecom News

Best Tech News Websites for Technology Enthusiasts

By Alex Pritsert November 16, 2017

If you take a special interest in technology, then you’re part of a group of people that we call Generation T. Your need for information and data is increasing rapidly and you’re probably always in the hunt for the latest tech news. There are hundreds of websites out there that offer what you’re looking for, but you certainly don’t have time to look at each one of them every day. So we made it easy for you and picked our 8 favorite technology websites so you can be up-to-date with tech news, tech innovations, latest gadgets, product reviews, social media, startups and much more. The Best Tech News Websites THE VERGE.COM TheVerge was founded in 2011 with the goal of examining how technology will change life in the future. The site covers tech news on smartphones, apple, android, ios, google. It features laptop, tablet and smartphone reviews, allowing readers to compare…

Telecom News

What is VoIP Technology? Definition by VoIP Review

By Carlota Vilalva November 15, 2017

It would seem quite strange if, by now, you haven’t heard the term VoIP or VoIP technology before, considering it has been named nothing less than the most successful technology of the last decade! If you indeed aren’t familiar with it, chances are big you’re already using it without knowing. And if you are aware of the term, but don’t know what it is or what it means, you’re in the right place. Meaning Voice over Internet Protocol, VoIP is a revolutionary technology that delivers voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. In more simple words, it is an alternative and cheaper way of making and receiving phone calls. Other terms such as Internet telephony, broadband telephony, and broadband phone service specifically refer to the supply of voice, fax SMS, voice-messaging and other communication services over the Internet, instead of via the PSTN (public switched telephone network). How does VoIP…

Best VoIP Books for Consumers

By Gisele Dahis November 14, 2017

Are you interested in the VoIP industry and want to learn more about VoIP? There are plenty of VoIP books out there that come in all sizes and some more technical than others. There are volumes that provide a simple straightforward review of VoIP, others cover the use of VoIP for both home and business networks, and a few of them even discuss security issues relating to voice and data networks. There is also a good deal of guides that explain how to evaluate, select, and install VoIP systems. But if you’re not crazy about looking and analyzing through hundreds of technical large VoIP books before finding the one you need, check out the list of our 10 favorite VoIP books for consumers. The Best 10 Books on VoIP VoIP For Dummies: By Timothy V. Kelly Low-cost and written in a clear and engaging way, VoIP For Dummies is one of…

VoIP Dictionary

By Carlota Vilalva November 14, 2017

A A2P – Application to person ACD – Average call duration ASR – Answer seisure ratio B B2B – Business-to-business C CDR- Caller detail records CLI -Calling line identification CNAM – Caller ID with Name CoDec – Coder/Decoder CPC – Calling Party Control D DID – Direct Inward Dialing DND – Do not disturb DSP – Digital Signal Processor E E1 – 30 concurrent calls H HD – High Definition I ISP – Internet Service provider IVR- Interactive voice response L LOA – Letter of authorization M MOS -Mean Opinion Score N NAT- Network address translation P P2P – Person to person PBX – Private Branch Exchange PDD – Post Dial Delay PESQ – Perceptual Evaluation of Speech Quality PSQM – Perceptual Speech Quality Measure R RTT – Round-trip delay time S SBC – Session Border Controllers Nonce Number Once SDP – Session Description Protocol SIP – Session Initiation Protocol SMPP – Short Message Peer-to-Peer SNMP -Simple Network Management Protocol T T1…

Market Trends

SIP Trunking Market to Grow at CAGR of 18.23%

By Gisele Dahis November 5, 2017

According to Technavio’s analysts, the Session Initiation Protocol (SIP) Trunking market is expected to grow at a compound annual growth rate of 18.23% by 2021. SIP Trunking is an Internet-based service that allows businesses to extend VoIP (Voice over Internet Protocol) telephony beyond the organization’s firewall without the need for an IP-PSTN gateway. It allows VoIP users to stay connected in local and long-distance calls to and from endpoints in the traditional phone network. The report ‘Global Session Initiation Protocol Trunking Market 2017-2021’, was based on detailed and reliable data gathered from an extensive research and an in-depth market analysis with inputs from industry experts. It provides a complete market and vendor landscape as well as a SWOT analysis of the key vendors and major factors that influence the market such as drivers, opportunities, and challenges. Session Initiation Protocol Trunking Market Driver: – The increasing adoption of cloud-based solutions is…

Guides & Tips

5 VoIP Features That Will Benefit Your Business

By Alex Pritsert November 4, 2017

The first VoIP (Voice over Internet Protocol) services were launched in 2004, and since then the technology has come a long way with new VoIP features being added each year. VoIP allows users to make and receive free voice and video calls from and to anywhere over the Internet. In recent years VoIP providers have discovered increasingly innovative uses for VoIP technology that are helping all size businesses to be more productive, scalable and cost-efficient simultaneously. Here are the five innovative VoIP features that your business should consider: 1. Interactive voice recognition Whenever you call a company and are greeted by a pre-recorded voice asking you to select the reason for your call, it means company uses an interactive menu based on a VoIP system. Interactive VoIP menus have integrated this voice recognition software to provide a more intuitive means for users to choose options. Very soon, you will be…

Guides & Tips

Advantages of VoIP for the Back-Office Workers

By Carlota Vilalva November 4, 2017

Since VoIP (Voice over Internet Protocol) technology has been commercially available, most of the marketing and promotion surrounding its features have been aimed at front-office staff and managers. However, back-office workers also greatly benefit from the VoIP business system, and although it’s not often stressed, it is also a solid selling point for VoIP. Back-office workers are the network engineers who design, install, support and maintain information-technology environments inside a business. So what exactly are the benefits for them and how do these advantages contribute to their efficiency and that of the business? Design Advantages When moving into a new facility the first thing technology engineers consider is the cable plant design. VoIP technology offers many options when designing and budgeting the process, such as letting you run one line to the phone. With a computer jack plugged in the VoIP phone, the connection to the computer is established, effectively reducing…

The Thriving Business of VoIP Services

By Gideon Hack October 31, 2017

VoIP (Voice over Internet Protocol) technology and VoIP services has allowed telephone operators to provide low-cost communications services in an ever-changing and developing global market. With VoIP technology, your voice can now be converted into a digital signal that travels over the Internet, which enables you to make phone calls directly from a computer, a smartphone, or a traditional phone connected to a special adapter. The introduction of mass-market VoIP services that use existing broadband Internet access, through which subscribers place and receive telephone calls in the same way as they would via the public switched telephone network (PSTN), began in 2004. Now, after 13 years, there are a number of successful VoIP businesses such as Vonage, Comcast, Time Warner, Charter, 8×8, Jive, MITEL, Broadvoice, OnSIP, Nextiva, and new companies are entering the market each day. VoIP services are targeted for individuals and businesses that want to stay connected with other people, families or…