RingCentral, the California-based cloud communication and collaboration solution provider, has made a definitive agreement to acquire the cloud digital customer engagement platform, Dimelo. Dimelo is a single management interface enabling communications with customers through a variety of channels, including email, social networks, chat and mobile. This innovative platform is already in use by major companies across a number of industries, including Allianz, AXA, BNP Paribas, ENGIE, Orange and Telenor. “In today’s digital world, engaging with customers over digital channels is crucial to business success. With Dimelo, consumer-facing enterprises can transform how they engage with their customers. Simply put, Dimelo enables companies to vastly improve their customer interactions by delivering world-class integrated experiences across a multitude of digital channels. We’re excited to welcome the Dimelo team to RingCentral,” said the CEO of RingCentral, Vlad Shmunis. The addition of the Dimelo platform will expand the already considerable RingCentral solution…
Latest Posts:
- The Best VoIP Tools for Travellers and Digital Nomads
- A quick roundup of the news in Telecoms | Week #30
- UK and India Launch Major Tech Security Initiative
- Hrvatski Telekom Implements First SA 5G at Rijeka Port
- NVIDIA Launches AI Foundry and NIM Microservices for Enterprises
- Soracom Launches AI-Powered Tools to Transform IoT Management
- Indosat Ooredoo Partners with Garuda for Digital Transformation
- Kontron and Amarisoft Launch Durable 5G Solution for Defense
- Bridge Alliance and Singtel Launch API Exchange Platform
Tag