Generative AI’s capacity to curate fresh content is piquing interest within the telecommunications domain with predictions of significant growth. A recent Altman Solon survey revealed that nearly half of the experts in this field are gearing towards adopting this technology within the forthcoming two years. Telecommunications companies are seen to utilize AI power initially to refine customer experiences. Alterations of these AI models to align with specific objectives and eventually, creating new industry-focused models are the subsequent phases. However, data protection concerns circulate around its adoption. Thus, an intricate balance must be reached in refining AI applications and ensuring data safety.
