Omilia has launched Pathfinder, a groundbreaking tool designed to revolutionize Conversational AI (CAI) applications by reducing design and development time. Integrated into the Omilia Cloud Platform, Pathfinder analyzes raw data from files like PDFs and CSVs, automating the identification of customer intents. This innovation promises to enhance VoIP solutions by improving CAI deployment efficiency.
Actility’s acquisition of API-K revolutionizes the rescue landscape with innovative LoRaWAN tracking systems. Known for boosting search radii greatly, their beacon technology is a game-changer for mountain sports and rescue teams. Integrating API-K’s advanced LoRaWAN solutions into Actility’s portfolio, they aim to set new standards in outdoor geo-security and rescue efficiency.
Korean tech giant Samsung Electronics has acquired Oxford Semantic Technologies, a UK-based startup specializing in advanced knowledge graph technology. This strategic move aims to enrich Samsung’s AI capabilities, enhancing user experiences across its ecosystem. By integrating this technology, Samsung plans to deliver hyper-personalized interactions through its products, including mobile devices, televisions, and home appliances.
SonicWall’s CSE is offering secure, cost-effective remote and internet access for cloud migrations. Alphabet is negotiating to acquire cybersecurity firm Wiz for $23 billion. Cresta’s 2024 State of the Agent Report shows U.S. contact center agents are enthusiastic about generative AI. Spanish trade unions have accepted Zegona Communications’ revised workforce reduction plan for Vodafone Spain.
UScellular has teamed up with MxD to enhance private network technology in U.S. manufacturing. Utilizing advanced equipment at MxD’s Chicago facility, UScellular’s 5G network solutions aim to elevate digital manufacturing. This partnership highlights the fusion of private cellular tech with existing Wi-Fi systems, marking a significant advancement in Industry 4.0 communication.
This week, reports indicate that Verizon is considering selling up to 6,000 telecom towers across the US. This potential $3 billion sale aligns with a broader industry trend where telecom giants divest tower portfolios. For VoIP providers, this could mean enhanced infrastructure for better service delivery.
Telxius is enhancing its network infrastructure to 400G with Juniper Networks’ Converged Optical Routing Architecture (CORA), revolutionizing VoIP connectivity. This upgrade simplifies capacity expansion and boosts metro networks and data center interconnects. Leveraging IP over DWDM technology, Telxius will ensure scalable, high-performance, and energy-efficient VoIP solutions globally.
Momentum, a renowned global managed services provider, has unveiled the Momentum Teams Faxing solution. This innovative offering transforms Microsoft Teams into a versatile virtual fax machine, eliminating the need for additional software or hardware. Organizations benefit from enhanced document visibility and HIPAA-compliant security, making it a major step forward in modernizing fax communications.
Sinch unveils Sinch AI, revolutionizing customer engagement with AI-powered tools in its Customer Communications Cloud. This innovation promises smarter, safer, and more efficient communication, setting a high standard in the competitive market. Sinch AI enhances marketing, support, and security, allowing businesses to deliver exceptional conversational experiences and maintain robust customer relationships.
Telkomunikasi Indonesia International (Telin) teams up with BW Digital to develop the Nongsa-Changi submarine cable system, enhancing connectivity between Batam and Singapore. This strategic alliance aims to support digital economic growth with robust, reliable links for high-density AI applications. Completion is expected by Q4 2025, marking a significant milestone in regional digital infrastructure.
