Omilia has launched Pathfinder, a groundbreaking tool designed to revolutionize Conversational AI (CAI) applications by reducing design and development time. Integrated into the Omilia Cloud Platform, Pathfinder analyzes raw data from files like PDFs and CSVs, automating the identification of customer intents. This innovation promises to enhance VoIP solutions by improving CAI deployment efficiency.
Sinch unveils Sinch AI, revolutionizing customer engagement with AI-powered tools in its Customer Communications Cloud. This innovation promises smarter, safer, and more efficient communication, setting a high standard in the competitive market. Sinch AI enhances marketing, support, and security, allowing businesses to deliver exceptional conversational experiences and maintain robust customer relationships.
South Korean telecommunications leader SKT is enhancing its position in artificial intelligence with a $200 million investment in Smart Global Holdings. By acquiring a significant stake, SKT strengthens its AI infrastructure capabilities. This strategic move underscores SKT’s commitment to evolving as a global AI powerhouse, integrated with cutting-edge Nvidia GPU technology.
CelcomDigi has launched its AI Experience Center, AiX, in Malaysia to drive digital solutions across various industries. Located in Subang Jaya, AiX offers interactive simulations and showcases real-world applications in sectors like healthcare and logistics. Supported by global tech giants, this initiative underscores Malaysia’s commitment to advancing 5G and AI technologies.
The new Artificial Intelligence (AI) Act in the European Union heralds a comprehensive regulatory framework for AI development and usage, with major provisions taking effect by August 2024. Central to VoIP technology, the Act categorizes AI systems by risk levels, implementing stringent regulations for high-risk categories, ensuring security and transparency in AI-driven communications.
In an unexpected move, Microsoft and Apple have withdrawn plans to join OpenAI’s board amidst growing scrutiny over AI ethics. This decision underscores the increasing responsibilities AI companies face. Both tech giants remain deeply invested in AI, opting to prioritize their strategic projects and respond to regulatory pressures.
Fastweb has launched NeXXt AI Factory, introducing Italy’s first DGX SuperPOD AI supercomputer. Located in Bergamo, the facility enhances Italy’s AI landscape, empowering startups, universities, and businesses. Fastweb’s robust computing power and partnerships ensure high-quality AI applications, positioning Italy at the forefront of technological innovation.
Dell Technologies and AMD introduced the Dell PowerEdge XE9680 Server with the AMD Instinct MI300X Accelerator and ROCm 6 software. Tailored for machine learning, deep learning, and generative AI, this server promises enhanced performance in data centers, particularly benefiting the 5G transition and network edge computing.
Singtel has announced a strategic partnership with Hitachi Digital to accelerate industrial AI solutions using Singtel’s Paragon platform. This collaboration focuses on integrating Hitachi’s AI applications with Singtel’s 5G, edge computing, and cloud services. The initiative aims to boost quality assurance, workplace safety, and pre-emptive maintenance, enhancing enterprise connectivity and productivity significantly.
STC Group recently deployed Nokia’s AI-powered self-organizing network (SON) during the Hajj season, enhancing VoIP performance amidst a 40% traffic surge. Utilizing MantaRay SON, the collaboration optimized network settings every 15 minutes, resulting in a 30% improvement in loaded cell utilization and a 10% increase in user throughput, showcasing the transformative potential of AI in VoIP optimization.
