Category

AI

Category
Oracle Unveils Innovative Intelligent Communications Orchestration Cloud AI

Oracle’s Intelligent Communications Orchestration Network Cloud Service revolutionizes enterprise VoIP, integrating voice, collaboration, and AI for seamless communication. Benefiting call centers with multiple vendor systems, it offers AI-enhanced services like voice-enabled documentation. Oracle’s technology-neutral solution, built on Oracle Cloud Infrastructure, ensures robust security, simplifying VoIP operations and enhancing agility.

S2R Revolutionizes Voice Tech, Enhances Global Communication AI

Voice technology is experiencing a paradigm shift with the introduction of Speech-to-Retrieval (S2R), transcending conventional voice search systems. Unlike traditional methods, S2R directly processes audio into actionable information, enhancing speed and precision. This advancement leverages AI for instant, context-aware responses, revolutionizing user interaction with voice-activated devices and platforms.

Telecoms Revolution: AI Drives Real-Time Customer Engagement AI

As technology advances, VoIP providers transform customer experiences with real-time, personalized engagements. Moving beyond traditional metrics, they embrace AI-driven solutions, like chatbots, enhancing service. With generative AI, VoIP companies predict and resolve issues proactively, building trust and loyalty. This innovation positions carriers for growth in a competitive telecommunications landscape.