French researchers are starting to work on the blockchain! Inria, Télécom ParisTech, Télécom SudParis and SystemX signed a framework agreement on Tuesday March 6th, to coordinate their research…
This article has been updated. Here is the updated version: Can Blockchain Globalize Number Portability?
Are you part of the VoIP industry or just interested in the subject? Are you wondering what the VoIP market is up to? Do you want to keep…
With the rate at which the VoIP industry is expanding, there is no doubt that everyone has heard of the term softphone in recent years. Even though most people…
Call centers are at the front line of customer service and are expected to run at peak efficiency while maintaining a high call volume. There are many challenges…
If you take a special interest in technology, then you’re part of a group of people that we call Generation T. Your need for information and data is increasing…
It would seem quite strange if, by now, you haven’t heard the term VoIP or VoIP technology before, considering it has been named nothing less than the most successful…
Are you interested in the VoIP industry and want to learn more about VoIP? There are plenty of VoIP books out there that come in all sizes and…
Most businesses today have several incoming telephone numbers, each one used for a different purpose or department such as customer service, sales, marketing etc. Some companies even have…
“This call may be monitored and recorded for record-keeping, training and quality-assurance purposes,” is a message that probably all of us have heard before when calling a contact…
