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VoIP News

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Find the latest news about VoIP.

Avaya unveiled a series of important enhancements to the Avaya Experience Platform™ (AXP),that further Avaya’s leadership in Enterprise CX. CPaaS

At Avaya Engage, its premier customer experience event, Avaya, a global leader in Customer Experience solutions, unveiled a series of important enhancements to the Avaya Experience Platform™ (AXP),that further Avaya’s leadership in Enterprise CX as well as its commitment to delivering Innovation without Disruption. Avaya’s robust and comprehensive CX platform, trusted by large Enterprises globally, empowers customers to maintain their core capabilities while evolving through flexible innovation paths, including on-premises, private cloud, public cloud, or hybrid deployment models.

Alianza, cloud communications platform, announced CLOUDEDGETM with new capabilities for telecommunications service providers (telcos). CPaaS

Alianza, Inc., the leading cloud communications platform for service providers, announced CLOUDEDGETM with new capabilities for telecommunications service providers (telcos) to streamline migration of legacy voice infrastructure to the cloud. The new access control solution offers a low-risk path for telcos to reduce operating complexity and gain network management efficiencies while also accelerating the path to service innovation.

VTech has entrusted its European subsidiary, Snom Technology, to expand business product sales in Asia-Pacific (APAC). UCaaS

VTech has entrusted its European subsidiary, Snom Technology, to expand business product sales in Asia-Pacific (APAC). From April 2024 onwards, the German manufacturer will be responsible for all sales of VoIP telephones in the region, with Fabio Albanini, currently Head of International Sales for EMEA, now also in charge of this new area.

Enreach, the European contact leader, announced a partnership with CloudCTI, which delivers cloud-based CRM and ERP integrations. UCaaS

Enreach for Service Providers, part of Enreach, the fast-growing European contact leader, has today announced a partnership with Netherlands-based CloudCTI, which delivers cloud-based CRM and ERP integrations to telecom service providers and resellers. The agreement will provide customers with access to 200+ CRM integrations. It will also support the customer experience (CX), analytics features and AI roadmap within Enreach UP, which combines, UCaaS, CCaaS and productivity tools in a fully converged contact solution, optimised for desktop, IP phone or mobile devices.

Snom, the premium brand for IP based communications, is celebrating a successful year after reaping the rewards of its international outlook. UCaaS

Snom, the premium brand for IP based communications, is celebrating a successful year in business after reaping the rewards of its international outlook. This year, Snom’s business skyrocketed in both Spain and Italy. In other European regions, such as France, the United Kingdom and DACH, the manufacturer preserved its market share and it also increased its presence in the Middle East.

Telinta, a leader in cloud-based softswitch solutions, and Commio, a cloud voice and messaging API platform, announced a joint promotion. UCaaS

Telinta, a global leader in cloud-based softswitch solutions, and Commio, a leading cloud voice and messaging API platform, are pleased to announce a special joint promotion for VoIP service providers. Using Telinta’s cloud-based TeliCoreTM softswitch platform, VoIP service providers can easily use Commio’s VoIP inbound and outbound calling to offer Hosted PBX, SIP Trunks, Business and Residential VoIP, Mobile and Desktop VoIP, WebRTC, Calling Card, Pinless, and other popular VoIP services.