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BBVA has partnered with Telefónica to enhance its global cybersecurity operations through AI and process automation. This strategic move leverages Telefónica Tech’s advanced digital services to strengthen BBVA’s cybersecurity capabilities. With new facilities in Mexico replicating those in Spain, this collaboration aims to detect threats and protect data processing centers globally.

Omilia has launched Pathfinder, a groundbreaking tool designed to revolutionize Conversational AI (CAI) applications by reducing design and development time. Integrated into the Omilia Cloud Platform, Pathfinder analyzes raw data from files like PDFs and CSVs, automating the identification of customer intents. This innovation promises to enhance VoIP solutions by improving CAI deployment efficiency.

Korean tech giant Samsung Electronics has acquired Oxford Semantic Technologies, a UK-based startup specializing in advanced knowledge graph technology. This strategic move aims to enrich Samsung’s AI capabilities, enhancing user experiences across its ecosystem. By integrating this technology, Samsung plans to deliver hyper-personalized interactions through its products, including mobile devices, televisions, and home appliances.

Sinch unveils Sinch AI, revolutionizing customer engagement with AI-powered tools in its Customer Communications Cloud. This innovation promises smarter, safer, and more efficient communication, setting a high standard in the competitive market. Sinch AI enhances marketing, support, and security, allowing businesses to deliver exceptional conversational experiences and maintain robust customer relationships.

South Korean telecommunications leader SKT is enhancing its position in artificial intelligence with a $200 million investment in Smart Global Holdings. By acquiring a significant stake, SKT strengthens its AI infrastructure capabilities. This strategic move underscores SKT’s commitment to evolving as a global AI powerhouse, integrated with cutting-edge Nvidia GPU technology.

CelcomDigi has launched its AI Experience Center, AiX, in Malaysia to drive digital solutions across various industries. Located in Subang Jaya, AiX offers interactive simulations and showcases real-world applications in sectors like healthcare and logistics. Supported by global tech giants, this initiative underscores Malaysia’s commitment to advancing 5G and AI technologies.