In a significant move for Spain’s telecom sector, the Spanish government has officially sanctioned the merger between Orange and MasMovil, following the European Union’s approval last month. This decision paves the way for the creation of Spain’s largest telecom operator, marking the culmination of a deal valued at approximately €18.6 billion.
Hrvatski Telekom carries forth its successful collaboration with Netcracker Technology to inject Netcracker’s Revenue Management into its digital business. The expected upgrade offers pivotal automatization of postpaid charging, simultaneous interaction with multiple internal and external revenue elements, ensuring seamless operations and exceptional service quality.
Stepping Hill Hospital partners CDW, a prestigious IT solutions provider, for a digital overhaul designed to boost staff functionality and enhance patient care. As part of an 18-month transformation, the collaboration introduces advanced solutions like a new Cisco wireless network, and real-time location services, among others.
SIPPIO, the global leader in voice enablement, has today announced a powerful expansion of its Microsoft Teams Phone service at the Channel Partners Expo in Las Vegas. The new solutions offer advanced reporting, call recording, AI-driven insights, and integrated messaging, elevating the Microsoft Teams Phone experience for businesses worldwide.
Austrian mobile operator, Spusu, underscores its commitment to human-led customer service, asserting the decision as a response to positive customer feedback. Meanwhile, contrasting strategies are evident, as Vodafone pioneers AI-based customer service technology.
In a significant move to ensure the smooth transition of landline services to Voice over Internet Protocol (VoIP), the UK government has announced an expansion in the roster of telecommunications companies committed to safeguarding vulnerable customers. The initiative, led by the Department for Science, Innovation and Technology (DSIT), now includes Openreach, CityFibre, and several others, alongside initial participants like BT and Virgin Media O2.
In a significant move to enhance its channel partnership program, CallTower has announced key promotions within its team, aiming to enrich its cloud-based communications solutions. The company, a global leader in unified communications, contact center, and collaboration solutions, has made strategic changes to ensure sustained growth and excellence in its partnership efforts.
TIM, the Italian telecommunications giant, encountered a significant drop in its share value following the announcement of an expected increase in net debt by over €1 billion due to the sale of its networks division. The company’s strategic initiative, dubbed the Free to Run plan, aimed at reducing debt through the sale, ironically led to a sharp decline in share prices, which plummeted further after the disclosure of financial details on Monday.
Telefónica Tech UK&I has taken a significant step forward in strengthening enterprise cyber defenses in the UK and Ireland with the introduction of its NextDefense Managed Security Services (MSS). This move is aimed at offering businesses advanced protection against the constantly evolving cyber threats.
The lapse of the Federal Communications Commission’s (FCC) authority to auction spectrum has reached a one-year milestone, casting a shadow over the United States’ telecommunications landscape and its position on the global stage. This standstill not only reflects the pervasive partisanship and dysfunction within the US government but also threatens the country’s innovative edge and economic competitiveness.
