Meta is launching “Meta AI” across 41 European countries, integrating its assistant into Facebook, Instagram, WhatsApp, and Messenger. Despite regulatory delays, the AI will support six languages, with group chat features rolling out soon.
Microsoft is set to discontinue Skype in May, shifting users to Microsoft Teams’ free tier. Acquired for $8.5 billion in 2011, Skype struggled to compete with Zoom and Google Meet. Microsoft now prioritizes Teams for communication.
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Sinch is revolutionizing 911 emergency response with its PSAP Outage Services, a cutting-edge solution ensuring FCC compliance and seamless emergency communication. By automating PSAP notifications and providing up-to-date contact data, Sinch helps service providers quickly address 911 outages.
Verizon introduces free network slicing to consumers through Enhanced Video Calling. This innovative move, targeting iPhone users on 5G Ultra Wideband, promises superior video call quality on popular platforms.
Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, announced that during 2024, the company has successfully delivered more than 1 billion Rich Communication Services (RCS) business messages for businesses worldwide. This milestone underscores Sinch’s role as a trusted partner when businesses seek out innovative messaging solutions to engage with their customers.
Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, has released its predictions for the 2024 Black Friday and Cyber Monday (BF/CM) shopping season. Based on insights from Sinch’s 2024 Consumer BF/CM Survey, conducted across the US, UK, Spain, France, Germany, Brazil, and Australia, the company forecasts that this year’s shopping trends will be dominated by personalization, conversational commerce, and secure communication technologies.
Airtel Business and Vonage have launched Airtel IQ Business Connect, a unified communications platform for Indian enterprises. Leveraging Vonage’s cloud technology and Airtel’s network, the solution enables seamless, cross-device engagement.
Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, today announced that it is paving the way for the transformation of emergency communications with its advanced Next Generation 911 (NG911) technology. By integrating a wide range of multimedia options — such as voice calls, real-time text (RTT), internet of things (IoT) data and video — Sinch enhances accessibility and ensures more reliable and comprehensive communication than voice-only 911 services. These NG911 innovations ensure first-responders receive mission-critical, real-time data, improving response times and public safety.
The longstanding peering relationship between Deutsche Telekom and Meta, the company behind Facebook, has collapsed in a dispute over network fees. Deutsche Telekom accuses Meta of leveraging its power to undermine the telecom sector, while Meta claims Deutsche Telekom jeopardizes net neutrality.
