Sky plans to cut 2,000 customer service jobs—about 7% of its workforce—by closing call centers and shifting to AI-driven support. As customer preferences move toward digital channels, the company is investing in its Livingston site to enhance AI-assisted services.
SK Telecom has made a major leap in AI capabilities by integrating Google’s Gemini 2.0 Flash into its AI agent, adot. This upgrade promises an enhanced user interaction experience by offering access to a wide array of AI models from global platforms, including ChatGPT and Claude.
Microsoft is set to discontinue Skype in May, shifting users to Microsoft Teams’ free tier. Acquired for $8.5 billion in 2011, Skype struggled to compete with Zoom and Google Meet. Microsoft now prioritizes Teams for communication.
Verizon Business is expanding its IoT reach through partnerships with Singtel and Skylo, enabling seamless global connectivity across 200+ countries. With Verizon’s ThingSpace platform and Global IoT Orchestration service, businesses can efficiently manage devices worldwide.
SK Telecom has partnered with IonQ to advance AI and quantum technology, enhancing efficiency in AI-driven solutions. The collaboration integrates IonQ’s quantum computing into SK Telecom’s AI services, including data centers and cryptography.
SK Telecom saw strong growth in 2024, driven by a 19% surge in AI revenue and a 4.0% rise in AI business. With 31.8 million mobile users and strategic investments in AI infrastructure, the company is advancing its AI ambitions.
CityFibre reported its first full-year profit in 2024, with a 34% revenue increase to £134 million. The company expanded its network to 4.3 million premises and secured £865 million from Project Gigabit.
SK Telecom has joined the MIT Generative AI Impact Consortium to explore AI’s societal and industrial impacts. Partnering with global leaders like OpenAI and Tata Group, SK Telecom aims to drive AI innovation in ICT, semiconductors, and energy.
SK Telecom is set to launch Aster, an AI-powered personal agent, in March 2025 for North American users. Debuted at CES 2025, Aster excels in life management by blending generative AI with intent-based assistance.
Cubic Telecom and Skylo Technologies have forged a landmark partnership to enhance vehicle connectivity through integrated satellite solutions. This collaboration leverages Skylo’s non-terrestrial network technologies with Cubic’s existing offerings, ensuring seamless communication across cellular and satellite networks.
