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Asian women using DIDWW SIP Trunking services on a call
SIP

DIDWW strengthens its Asian footprint with new SIP Trunking services in Japan and Singapore

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DIDWW, a leading global provider of premium quality two-way VoIP and SMS communications, has announced the expansion of its SIP trunking services, now offering local termination in Japan and Singapore. This strategic move reinforces the operator’s commitment to providing comprehensive coverage and robust communication solutions to businesses across the Asian region. The DIDWW SIP trunking solution serves as an efficient alternative to traditional telephony, leveraging a private, global IP network to deliver services with solid reliability and scalability. With virtually unlimited call capacity and flexible SIP trunk settings, customers can make truly local calls in Japan and Singapore while seamlessly connecting their local or international business communications. The recent additions to DIDWW local dialing coverage extends the availability of the company’s local termination service to 44 countries. In addition, the carrier’s SIP trunking solution offers numerous benefits, including a high level of audio quality and emergency calling capabilities in certain…

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A2P messaging and its value to business

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The traditional customer lifecycle is changing, and businesses are increasingly looking for ways to reach new and existing customers on their terms. The most successful companies will be the ones that invest in technology that allows them to communicate with their customers in ways that are simple and personalized. SMS texting is now being used by an increasing number of companies across all sectors for advancing customer relationship management. As efficient and effective communication has always been a cornerstone of good customer service, companies that invest in a comprehensive SMS strategy are likely to gain a competitive advantage in the highly rivalrous multi-channel customer communications race. This article will explain A2P messaging, the advantages it may provide to your company, and how to make use of this technology. What is A2P SMS? A2P messaging, also known as application-to-person messaging, is an SMS messaging system in which a person receives messages…

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News Roundup

A quick roundup of the news in Telecoms | Week #20

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Eircom Fined €2.5 Million Due to Overcharging Its Customers The Irish Commission For Communications Regulation (ComReg) fined Eircom, owner of Eir mobile operator, €2.5 million for overcharging approximately 76,000 customers from 2015 to 2021. ComReg ruled that Eir must refund affected customers, totaling an estimated €6.7 million, equating to around €88 per customer. Eircom acknowledged a “broken bundle” issue and committed to identifying and reimbursing affected customers, although the process may take time. Eir plans to implement system updates, including a new billing system, to prevent similar problems in the future. The company aims to complete all agreed measures by the end of the year. Read the full article. TalkTalk Partners with CityFibre TalkTalk has formed a strategic partnership with CityFibre, enabling its wholesale customers to access CityFibre’s business Ethernet infrastructure. This collaboration is part of TalkTalk’s strategy to work with multiple providers and expand its product offerings. The move…

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