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How to choose a DID provider?
Guides & Tips

How to Choose the Right DID Provider

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The VoIP industry is booming, and this has created a significant demand for DID (Direct Inbound Dialing) services and choosing a DID provider has become harder. Very often, these services are essential to the basic premise of the business or enterprise; incoming calls should reach their required destination efficiently with the proper quality and expected reliability. In all likelihood, voice support serves as the backbone for your business, and it is short-sighted to risk your reputation by exposing employees and consumers to a substandard voice product. Selecting a provider that satisfies your requirements for coverage, quality, scalability, and pricing is a complex issue, and some of the essential criteria to consider during this decision process are: Global Coverage Ensure that your DID provider includes the geographic coverage of numbers that you require for your business, including toll-free, local, mobile, national and SMS-enabled numbers. In addition, the provider should be actively…

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OTT Voice Providers' Revenue Reach $10 Billion
Telecom News

Research Shows that OTT Voice Providers’ Revenue Will Reach $10 Billion by 2020

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A new study led by Juniper Research predicts that over the next five years, Over-the-top (OTT) voice service providers will increase their profits by five times, reaching over $10 billion by 2020. The research ‘Future Voice Strategies: mVoIP, Carrier OTT, WebRTC, HD Voice & Video Calling 2015-2020’ argues that as 4G network rollouts accelerate, OTT voice providers such as Skype and WhatsApp will significantly increase its traffic and revenue potential, thus enabling them to offer high-quality VoIP (Voice over Internet Protocol) calls. The study points out that since most VoIP services are offered as a free or low-cost service, most OTT operators generate little profit. Subsequently, they need to focus on developing new revenue streams, by offering other value added services such as in-app purchases or social networking platforms. According to the research, as a result of OTT voice activity, traditional voice service operators will see their profits decline drastically.…

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Robocall Solution to Consider the Impact on Small VoIP Providers
Telecom News

Robocall Solution and the Impact on Small VoIP Providers

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Since 2014 the Federal Communications Commission (FCC) has been demanding that the telecommunications industry in the US come up with a solution to the growing and disturbing problem of fraudulent robocalls and telephone spoofing. As a result, the proposed Shaken & Stir authentication solution was developed jointly by the SIP Forum, the Alliance for Telecommunications Industry Solutions (ATIS) and the Internet Engineering Task Force (IETF). However, the American Cable Association (ACA) warns that the solution must be cost-effective for smaller VoIP providers. The association, which represents small and mid-sized telecom companies, suggests that the FCC obtain more information from the industry and that small VoIP providers be involved in the evaluation of its cost-effectiveness before it is approved. It stated that if the robocall solution is adopted, members might need extra time to implement it. ACA’s reaction is a result of FCC’s new chairman, Ajit Pai’s determination in carrying out strong measures…

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Telinta, a leader in cloud-based softswitch, and VoIP Supply, a provider of IP Phones and provisioning, teamed up to better serve ITSPs
UCaaS

Telinta and VoIP Supply Team Up to Serve ITSP Customers with Joint Promotion, Webinar

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Telinta, a global leader in cloud-based softswitch solutions, and VoIP Supply, a leading provider of IP Phones and provisioning services, have teamed up to better serve the needs of Internet Telephony Service Providers (ITSPs).  The two companies invite ITSPs to participate in a joint webinar to learn more about unique solutions and special promotions.

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