Zayo Group Holdings, Inc., a prominent global player in communication infrastructure, has unveiled its annual Distributed Denial of Service (DDoS) Insights Report, shedding light on the alarming rise of DDoS attacks and their profound impact across various sectors during the first half of 2023.
GoTo, a trailblazer in communication solutions, has introduced a groundbreaking feature named AI Chat Analysis within its Contact Center platform, enhancing the realm of customer service with advanced AI capabilities. This innovative add-on promises to reshape the way customer service supervisors and analysts understand and interact with customer inquiries.
Joining forces to propel Denmark into the 5G age, telecommunications giants Ericsson and TDC NET confront the intricacy of transitioning to Standalone 5G. The venture promises enhanced connectivity, yet its real impact remains under scrutiny. Their collaborative effort hinges not just on operational advancement but also in setting a future-ready network infrastructure with increased energy efficiency and advanced services. However, as TDC NET prepares to navigate this expansive opportunity landscape, it’s essential to question the overall strategic footing of the industry—a fascinating watch for tech aficionados. Stay informed with the Telecoms.com newsletter.
Notable declines in Open RAN and vRAN revenues for Q2 2023 have been reported by Dell’Oro, suggesting a potential year-on-year reduction if trends continue. While shrinkage was notable across the Americas and the Asia Pacific region, Europe continues to enjoy growth. Nevertheless, the overall RAN market lacks significant growth, making future predictions challenging about these emerging technologies’ share when 6G becomes widespread.
DIDWW, a leading provider of premium quality VoIP communications, two-way SIP trunking and SMS services, is primed to both participate and sponsor in two of the most anticipated telecommunications events this September – the Asian Carriers Conference (ACC 2023) and the Wholesale World Congress (WWC 2023).
Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that Sinch MessageMedia’s industry-leading, two-way SMS and MMS capabilities are being integrated into HubSpot’s Service Hub. This new integration provides marketing, sales and service teams with a 360-degree view of customers’ communications all within the platform, ensuring full visibility across their business and consistent message delivery across channels.
CityFibre’s full fibre network in the UK now reaches 3 million premises, a rapid expansion when considering it connected 2 million just a year earlier. Recent key milestones include securing wayleave permissions and financial support totalling nearly half a billion pounds. Technological strides include the market launch of its XGS-PON service offering potential speeds up to 10Gbps. As these advancements continue to transform broadband, stay tuned for updates.
As Hurricane Idalia sets its sights on Florida for this week’s impending landfall, Verizon is taking proactive measures to ensure the readiness of its personnel and resources, poised for rapid deployment to aid in the swift recovery of critical communication infrastructure. With the anticipation of substantial damage caused by the storm’s fierce winds and flooding, Verizon’s network team is preparing for worst-case scenarios.
OpenAI has introduced ChatGPT Enterprise, a groundbreaking iteration of its widely acclaimed AI chatbot, designed to cater to the distinctive requirements of businesses. This enhanced version promises elevated levels of security, privacy, and an array of potent features tailored to enterprise needs.
A Portuguese-language spyware named WebDetetive has targeted over 76,000 Android phones across South America, with a significant concentration in Brazil, according to reports. The spyware has become the latest victim of a hacking incident, marking a disturbing trend in the security of phone spyware companies.