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At Avaya Engage, its premier customer experience event, Avaya, a global leader in Customer Experience solutions, unveiled a series of important enhancements to the Avaya Experience Platform™ (AXP),that further Avaya’s leadership in Enterprise CX as well as its commitment to delivering Innovation without Disruption. Avaya’s robust and comprehensive CX platform, trusted by large Enterprises globally, empowers customers to maintain their core capabilities while evolving through flexible innovation paths, including on-premises, private cloud, public cloud, or hybrid deployment models.

In line with its commitment to delivering global connectivity, DIDWW has expanded its SIP trunking services to include local call termination in North Macedonia, Malaysia, and Kenya. As a leading provider of premium quality two-way VoIP and SMS communications, DIDWW strategically enhances its coverage to offer robust telco solutions for businesses around the world.

In a strategic move to bolster its network reach, alternative fibre builder CityFibre has successfully acquired Lit Fibre, marking the first step in its plan to consolidate within the UK’s burgeoning altnet sector. Lit Fibre, known for its vertically integrated model encompassing both network construction and ISP services, currently serves over 220,000 premises across more than 20 towns in several regions.

South Korean telecommunications giant SK Telecom has secured approval from the International Telecommunication Union’s Telecommunication Standardization Sector (ITU-T) for its proposal to standardize technology for AI data centers. This development marks a significant step forward in establishing international norms for AI-related technologies in data centers.

The landscape of fibre broadband in the UK is rapidly evolving, with over a fifth of premises now enjoying the choice of two or more fibre broadband providers. This development can be attributed to the efforts of alternative network operators across the country.Recent data from Point Topic reveals that nearly two thirds of UK premises, totaling 20.4 million, now have access to fibre broadband as of March-end.

Alianza, Inc., the leading cloud communications platform for service providers, announced CLOUDEDGETM with new capabilities for telecommunications service providers (telcos) to streamline migration of legacy voice infrastructure to the cloud. The new access control solution offers a low-risk path for telcos to reduce operating complexity and gain network management efficiencies while also accelerating the path to service innovation.

Ooma, Inc., a leading communications platform, has introduced its AirDial® service in Canada, providing a crucial solution for businesses affected by the phase-out of Plain Old Telephone Service (POTS) across the country. The move comes as major Canadian providers like Bell Canada and TELUS are set to decommission their copper networks, marking the rapid decline of POTS nationwide. This “copper sunset” poses challenges for businesses reliant on POTS for critical equipment such as fire alarms, elevators, and building entry systems.

Indonesia is poised to welcome SpaceX’s Starlink LEO satellite broadband service within the next two weeks, announced Luhut Binsar Pandjaitan, the coordinating minister for Maritime Affairs and Investment. According to government sources, Starlink has secured the necessary agreement and license from Indonesian authorities to commence satellite internet operations.