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Telecom News

Avaya Appoints New CEO and Prepares to Exit Chapter 11 Bankruptcy Protection

By Carlota Vilalva October 30, 2017

Avaya first filed for bankruptcy protection in January 2017, revealing US$6 billion in debt. But after a long and painful eight-month process through the Chapter 11 bankruptcy protection, the company now has a plan to move forward. The plan includes the appointment of Jim Chirico to the position of chief executive officer, effective October 1. Current CEO Kevin Kennedy will retire from both the position and the board of directors but has agreed to remain a part of the company in an advisory role. Under Kennedy, the company transitioned nearly 80% of its revenues to software and services but also went bankrupt amid the IT industry’s shift to cloud and mobile services. Prior to Avaya, the future CEO Jim Chirico held key posts at IBM and Seagate and joined the American tech giant in 2008, where he is currently COO and global sales leader, responsible for Operations, Global Sales, Sales…

Market Trends

5 VoIP Trends to Keep an Eye On in 2017

By Carlota Vilalva October 30, 2017

After realizing the advantages that Voice over Internet Protocol (VoIP) can bring through, especially associated with budgets, an ever-increasing number of organizations and companies are shifting to Internet telephony services. With VoIP technology advancing at full speed, the industry is expected to grow even more this year. In view of that, providers and consumers should wisely take into consideration the following 5 VoIP trends that will define the industry in 2017. 1) 5G is around the corner Even though the imminent move from 4G to 5G technology is unlikely to occur before 2020, providers will surely start talking and making noise about it in 2017. The incorporation of 5G will bring far more benefits than just an upgrade to faster speeds. It will completely revolutionize how carriers deliver communications. Although this may not affect the speed and safety of VoIP in the office, it will bring many benefits for people…

Telecom News

Robocall Solution and the Impact on Small VoIP Providers

By Alex Pritsert October 30, 2017

Since 2014 the Federal Communications Commission (FCC) has been demanding that the telecommunications industry in the US come up with a solution to the growing and disturbing problem of fraudulent robocalls and telephone spoofing. As a result, the proposed Shaken & Stir authentication solution was developed jointly by the SIP Forum, the Alliance for Telecommunications Industry Solutions (ATIS) and the Internet Engineering Task Force (IETF). However, the American Cable Association (ACA) warns that the solution must be cost-effective for smaller VoIP providers. The association, which represents small and mid-sized telecom companies, suggests that the FCC obtain more information from the industry and that small VoIP providers be involved in the evaluation of its cost-effectiveness before it is approved. It stated that if the robocall solution is adopted, members might need extra time to implement it. ACA’s reaction is a result of FCC’s new chairman, Ajit Pai’s determination in carrying out strong measures…