Telefónica Tech has entered into a collaboration with Microsoft to enhance its cybersecurity services by incorporating Microsoft’s AI tools. This partnership aims to provide customers with proactive, integrated, and automated real-time security management.
AI and Machine Learning (ML) are transforming VoIP, enhancing communication efficiency and cost-effectiveness. This integration offers features like real-time call quality optimization, personalized user experiences, and advanced IVR systems. AI-powered analytics unlock valuable insights and improve security. The future holds seamless IoT connectivity and a redefined way we connect through VoIP.
On May 15, the US House of Representatives voted overwhelmingly to reauthorize the National Telecommunications and Information Administration (NTIA) for the first time since 1992. The legislation, passed with a vote of 374-36, aims to update the mission and functions of the NTIA in response to significant changes in the telecommunications landscape.
Verizon launches AI-driven apps to improve customer service by streamlining interactions. The European Commission designates Booking.com as a ‘gatekeeper’ and plans antitrust charges against Microsoft for bundling Teams with Office. Telstra establishes a regional network hub in Guam at GNC iX data center. GlobalData underscores US telcos’ struggle to stand out in the B2B channel.
At Avaya Engage, its premier customer experience event, Avaya, a global leader in Customer Experience solutions, unveiled a series of important enhancements to the Avaya Experience Platform™ (AXP),that further Avaya’s leadership in Enterprise CX as well as its commitment to delivering Innovation without Disruption. Avaya’s robust and comprehensive CX platform, trusted by large Enterprises globally, empowers customers to maintain their core capabilities while evolving through flexible innovation paths, including on-premises, private cloud, public cloud, or hybrid deployment models.
Countries across East and Southern Africa are grappling with a widespread internet outage caused by faults in several submarine cables. According to Cloudflare Radar, which tracks internet disruptions, Tanzania is among the hardest hit, experiencing a significant drop in internet traffic to only 30% of its normal levels.
TIA updated its Data Center Standards (ANSI/TIA-942) to improve performance and efficiency. Network APIs are gaining popularity globally, particularly in antifraud applications. Spirent and Aviz collaborate on Networking 3.0 for 5G, aiming for open, AI-powered traffic monitoring. Granite receives a US patent for edgeboot, an AI-powered managed PDU.
The US government has unveiled plans this week to establish a new institute dedicated to advancing digital twin technology for the semiconductor industry. Through the CHIPS Manufacturing USA initiative, companies are invited to submit proposals to operate this institute, with the selected applicant set to receive up to $285 million in funding.
AT&T has finalized the sale of its cybersecurity division, marking a pivotal moment in the company’s strategic realignment. The division has been transitioned into a new independent entity known as LevelBlue, backed by majority owner WillJam Ventures. This move sees LevelBlue emerge as a standalone managed cybersecurity services business with a global presence spanning 10 countries and boasting a workforce exceeding 1000 employees.
The US government has taken a significant step by revoking specific licenses that allow American chip manufacturers to export goods to Huawei, the Chinese tech giant. This action will notably reduce the sales of major chip producers like Intel and Qualcomm to China.
