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A new study led by Juniper Research predicts that over the next five years, Over-the-top (OTT) voice service providers will increase their profits by five times, reaching over $10 billion by 2020. The research ‘Future Voice Strategies: mVoIP, Carrier OTT, WebRTC, HD Voice & Video Calling 2015-2020’ argues that as 4G network rollouts accelerate, OTT voice providers such as Skype and WhatsApp will significantly increase its traffic and revenue potential, thus enabling them to offer high-quality VoIP (Voice over Internet Protocol) calls. The study points out that since most VoIP services are offered as a free or low-cost service, most OTT operators generate little profit. Subsequently, they need to focus on developing new revenue streams, by offering other value added services such as in-app purchases or social networking platforms. According to the research, as a result of OTT voice activity, traditional voice service operators will see their profits decline drastically.…

Next Caller – the three-year-old startup based in New York- provides the most advanced caller identification system to any business vulnerable to phone fraud. Generally, this includes banks, financial institutions, retailers, and government agencies. Though as companies strengthen and improve their fraud detection structure, so do fraudsters refine their tactics to attack, costing businesses more money and time, and making life more difficult for real customers. The most recent fraudulent method has been phone spoofing – when criminals manipulate their phone number and trick a business into thinking that they are a real customer. The technology created by Next Caller allows companies to instantly verify caller identities, certify phone numbers, and flag all forms of call spoofing by analyzing data before, during, or after the call, then delivering a threat-level analysis in milliseconds. This system enables businesses to take action faster when suspicious calls are detected and to validate real customers ensuring…

In the dynamic world of 5G technology, telecom giants like AT&T, Verizon, and T-Mobile adopt diverse strategies to enhance their VOIP and connectivity services. AT&T partners with Microsoft for cloud-native agility, Verizon emphasizes end-to-end control, while T-Mobile leverages AI-driven networks for speed. These choices shape the future of VOIP communication.

Microsoft Teams Phone has rapidly surpassed 26 million PSTN users, showcasing a significant growth in enterprise voice solutions. Despite being adopted by only 6% of its 350 million users, its integration with Dynamics 365 and partnerships with global telecoms enhance its appeal. With businesses seeking unified communications, Microsoft’s strategic roadmap remains crucial.

Telefónica is enhancing its restructuring plan in Spain, aiming for efficient operations while discussing job cuts with unions like Comisiones Obreras. The “Transform & Grow” initiative seeks operational efficiency, focusing on centralization. Although challenges exist, incentivized retirements and strategic dialogues strive to balance costs and morale within the competitive telecom sector.

The telecom industry faces a turning point as 5G emerges and 6G approaches. For telecom operators, adopting agile VoIP solutions could be transformative. Traditional systems are often expensive and cumbersome, hindering innovation. By embracing cloud-native, no-code platforms, operators can boost revenue, streamline operations, and enhance customer satisfaction, staying competitive.

Eurofiber is set for robust growth through a strategic M&A approach under CEO Alex Goldblum’s leadership. This expansion focuses on increasing their infrastructure in key areas like the Netherlands, Belgium, France, and Germany. This strategy aligns perfectly with the rising demand for VOIP services and cloud connectivity. Backed by strong private equity partnerships, Eurofiber is positioned to navigate challenges efficiently, ensuring it remains a dominant force in European digital infrastructure. This strategic focus is pivotal as businesses increasingly seek reliable connectivity solutions. Eurofiber’s path promises significant developments for the VOIP market in Western Europe.

In the fast-paced world of telecommunications, integrating AI into VoIP systems is becoming crucial for network optimization and enhanced customer interaction. By utilizing AI, operators can not only foresee and address potential VoIP issues swiftly but also maintain a competitive edge. This fundamental transformation ensures VoIP services run seamlessly.

SFR is navigating speculation and transformation, focusing on cloud opportunities. As a key European telecommunications player, SFR explores strategic decisions amid sales conjecture. Altice France, SFR’s parent company, examines multi-cloud solutions and sovereign cloud partnerships. These efforts align with regional trends, presenting vital opportunities in the evolving telecom landscape.