NTT and Cisco collaborate in launching IoT solutions as a managed service, targeting sectors like manufacturing and healthcare. Combining expertise, they aim to enhance security, decision-making, and lower operational costs. With repeatable solutions, faster deployment and predictable benefits are possible, but customization is still necessary for unique requirements.
China sanctions US chipmaker Micron citing national security concerns, escalating tensions between the two nations. With implications for the IT and telecom sectors, alternatives may emerge from market leaders, fueling ongoing retaliation. How will this play out in the tech industry?
The traditional customer lifecycle is changing, and businesses are increasingly looking for ways to reach new and existing customers on their terms. The most successful companies will be the ones that invest in technology that allows them to communicate with their customers in ways that are simple and personalized. SMS texting is now being used by an increasing number of companies across all sectors for advancing customer relationship management. As efficient and effective communication has always been a cornerstone of good customer service, companies that invest in a comprehensive SMS strategy are likely to gain a competitive advantage in the highly rivalrous multi-channel customer communications race. This article will explain A2P messaging, the advantages it may provide to your company, and how to make use of this technology. What is A2P SMS? A2P messaging, also known as application-to-person messaging, is an SMS messaging system in which a person receives messages…
UK’s ambitious gigabit broadband and Net Zero goals face rural challenges; ACOME’s Nanomodule technology emerges as a game-changer, significantly reducing the cost of fibre deployment and helping meet environmental targets.
Eircom Fined €2.5 Million Due to Overcharging Its Customers The Irish Commission For Communications Regulation (ComReg) fined Eircom, owner of Eir mobile operator, €2.5 million for overcharging approximately 76,000 customers from 2015 to 2021. ComReg ruled that Eir must refund affected customers, totaling an estimated €6.7 million, equating to around €88 per customer. Eircom acknowledged a “broken bundle” issue and committed to identifying and reimbursing affected customers, although the process may take time. Eir plans to implement system updates, including a new billing system, to prevent similar problems in the future. The company aims to complete all agreed measures by the end of the year. Read the full article. TalkTalk Partners with CityFibre TalkTalk has formed a strategic partnership with CityFibre, enabling its wholesale customers to access CityFibre’s business Ethernet infrastructure. This collaboration is part of TalkTalk’s strategy to work with multiple providers and expand its product offerings. The move…
Tamares Telecom partners with Grid Telecom to create ANDROMEDA, a subsea optical fiber cable system connecting Greece, Cyprus, and Israel, aiming to establish a new telecommunications corridor between Europe and the Middle East. This strategic alliance offers enhanced connectivity, network diversity, and low latency for wholesale customers across the region.
BT and ServiceNow join forces to launch a contact-centre-as-a-service (CCaaS) offering, streamlining digitalization for businesses and public sector clients. This cloud-based solution promotes flexibility, cost-efficiency, and innovative services for a seamless user experience.
Nokia’s innovative drone-in-a-box solution gains traction as Belgian B2B provider Citymesh implements a nationwide drone network to aid emergency services, highlighting the potential success of B2B-led mobile operators.
The US launches Disruptive Technology Strike Force to counter foreign adversaries acquiring sensitive technology, with recent prosecutions targeting Chinese entities. The move signifies increased efforts in containing China’s influence, potentially impacting global tech firms’ strategic decisions.
As home wifi performance lags behind ethernet, the UK is significantly impacted, with the need to adopt newer wifi technology standards emphasized. Despite advancements, older wifi generations still dominate globally and high prices hinder wifi 7 router adoption. ISPs must focus on improving the customer experience through increased wifi 6/6E routers and mesh networking products.
