SIPPIO, the global leader in voice enablement, and Clerk Chat, the leading conversational messaging platform, have today announced the launch of ‘SIPPIO Text Messaging by Clerk Chat’. Available immediately, the new service seamlessly integrates SMS/MMS and WhatsApp Business directly into Microsoft Teams, with Apple Messages for Business coming soon.
On May 15, the US House of Representatives voted overwhelmingly to reauthorize the National Telecommunications and Information Administration (NTIA) for the first time since 1992. The legislation, passed with a vote of 374-36, aims to update the mission and functions of the NTIA in response to significant changes in the telecommunications landscape.
At Avaya Engage, its premier customer experience event, Avaya, a global leader in Customer Experience solutions, unveiled a series of important enhancements to the Avaya Experience Platform™ (AXP),that further Avaya’s leadership in Enterprise CX as well as its commitment to delivering Innovation without Disruption. Avaya’s robust and comprehensive CX platform, trusted by large Enterprises globally, empowers customers to maintain their core capabilities while evolving through flexible innovation paths, including on-premises, private cloud, public cloud, or hybrid deployment models.
In line with its commitment to delivering global connectivity, DIDWW has expanded its SIP trunking services to include local call termination in North Macedonia, Malaysia, and Kenya. As a leading provider of premium quality two-way VoIP and SMS communications, DIDWW strategically enhances its coverage to offer robust telco solutions for businesses around the world.
Black Box, a renowned provider of communication and technology solutions, has announced the inauguration of its state-of-the-art Hyperscale Data Center of Excellence (DCoE) in Inver Grove Heights, Minnesota. This milestone marks over three decades of Black Box’s presence in Minnesota and underlines its commitment to pioneering innovation and excellence in data center services and the broader technology sector.
The landscape of fibre broadband in the UK is rapidly evolving, with over a fifth of premises now enjoying the choice of two or more fibre broadband providers. This development can be attributed to the efforts of alternative network operators across the country.Recent data from Point Topic reveals that nearly two thirds of UK premises, totaling 20.4 million, now have access to fibre broadband as of March-end.
TIA updated its Data Center Standards (ANSI/TIA-942) to improve performance and efficiency. Network APIs are gaining popularity globally, particularly in antifraud applications. Spirent and Aviz collaborate on Networking 3.0 for 5G, aiming for open, AI-powered traffic monitoring. Granite receives a US patent for edgeboot, an AI-powered managed PDU.
Apple is venturing into the realm of artificial intelligence (AI) processing chips for data centers, as reported by the Wall Street Journal. This move positions Apple in direct competition with industry peers like Google and Amazon, which have already heavily invested in AI chip technology.
Exceptional customer support and VoIP technology are indispensable for businesses aiming to thrive in today’s competitive landscape. By prioritizing customer satisfaction and leveraging VoIP’s benefits, companies can ensure prompt responses, enhanced call quality, and streamlined processes, ultimately fostering loyalty and driving growth.
The recent unveiling of Llama 3, Meta Platforms Inc.’s latest AI model, has stirred significant enthusiasm among technology and AI influencers. This launch on the ‘X’ platform has sparked discussions about democratizing AI, with a notable surge in conversations during the third week of April, according to GlobalData’s Social Media Analytics Platform.
