Deutsche Telekom is enhancing its global IoT presence through a new agreement with the Bridge Alliance. As the first European telecom giant in this consortium, Deutsche Telekom aims to streamline IoT solutions for both Asian and European markets. Their combined expertise promises superior connectivity and simplified procurement processes.
The Federal Communications Commission (FCC) has proposed new rules for AI-generated robocalls and texts. Aiming for transparency, the FCC mandates prior consumer consent and clear AI-generated disclosure for each message. This initiative seeks to protect consumers from scams while exploring AI’s positive applications, such as aiding people with disabilities.
NICE has expanded its collaboration with AT&T to boost the capabilities of emergency communications centers by developing a unified incident capture solution for AT&T NG9-1-1 technologies. Showcased at APCO 2024, this partnership aims to revolutionize public safety by enabling 9-1-1 centers to utilize real-time VoIP data for smarter decisions and improved response times.
8×8 has launched AI-enhanced features for its cloud contact center and unified communications platform. These new capabilities focus on improving customer satisfaction by enhancing self-service and enabling agents to handle complex queries effectively. However, delays in feature rollouts could harm 8×8’s competitive position and market reputation.
Verizon Business 2024 Mobile Security Index unveils rising cybersecurity threats from mobile and IoT devices. With 95% of businesses actively using IoT, security concerns have intensified. The report emphasizes the need for enhanced mobile security, especially in critical sectors. Investing in advanced cybersecurity solutions is crucial as IoT becomes more integral to business operations.
DIDWW has launched outbound SIP trunking in China, providing local call termination services in 50 countries. This expansion boosts DIDWW’s global voice service reach, offering high-quality local routes. Businesses can enjoy seamless, efficient, and reliable two-way voice services. To activate SIP trunking, contact DIDWW sales for more details.
Enreach UK has launched Enreach Contact Anywhere, a Fixed-Mobile Convergence (FMC) solution that integrates fixed-line and mobile services. By using one number and one device, this innovative solution addresses the increasing need for efficient mobile usage within businesses, boosting productivity and simplifying professional communications across various industry sectors.
Reinvent Telecom has launched MyCloud UCaaS, a robust unified communications platform aimed at boosting revenue for its reseller partners. President Bill Bryant emphasizes its focus on empowering partners with reliable, feature-rich solutions. MyCloud UCaaS offers cloud-based services like voice-to-text voicemail, call management, and integration with Microsoft Teams, revolutionizing VoIP communications.
NLX, an AI platform specializing in advanced conversational experiences, has acquired Radish Systems and its patented ChoiceView technology. This acquisition integrates visual elements into voice transactions, enhancing user experience and customer service efficiency. NLX’s commitment to multimodal capabilities paves the way for more immersive, trust-building interactions in customer journeys.
NTT Docomo is set to launch New Radio dual connectivity technology, offering download speeds up to 6.6 Gbps using 5G Standalone architecture. Utilizing sub-6GHz bands and mmWave, this VoIP-enhancing tech will debut in Tokyo and Kanagawa starting August 1.
