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Telinta integrates Google Cloud for highly affordable voicemail transcription

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Telinta, a global leader in white label cloud-based switching and billing solutions for VoIP service providers, announced that it has integrated highly cost-effective “speech-to-text” for voicemail transcription provided by Google Cloud. Google Cloud’s automated transcription enables VoIP service providers to easily transcribe voicemails on Telinta’s softswitch platform, and deliver the text to end users via email.  Google Cloud’s sub-penny pricing provides an extremely cost-effective solution for automated voicemail-to-text (v2t) transcription in over 125 languages and dialects using the Telinta customers own Google Cloud account.  Google Cloud provides options specially optimized and tuned for telephony. Voicemail is a standard part of Telinta’s white label solutions for VoIP service providers and is offered at no additional cost.  Telinta has developed a special plug-in which enables Google Cloud voicemail transcription, and is available for a small monthly fee.  Inbound minutes of traffic, including voicemail, is free for Telinta customers. The…

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DIDWW and Daktela team up for extended contact center reach

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To keep up with rising customer expectations, contact center service providers strive to offer a broader range of services and expand their area of coverage. The Czech technology company Daktela, that specializes in providing complete solutions for contact centers and customer communications, has announced a strategic partnership with DIDWW, a global telecoms operator that offers premium quality VoIP communication and SIP trunking services for businesses and telecom carriers all over the world. As part of this cooperation, Daktela will benefit from DIDWW’s extensive virtual phone number coverage, allowing its contact center business to grow and operate efficiently across multiple countries and territories. While maintaining one of the largest VoIP cloud infrastructures in Europe, Daktela continues to expand its market presence globally. For this purpose, the company will use the DIDWW API and online portal for immediate service provisioning. In addition, Daktela will also utilize DIDWW’s fully compliant global…

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Telecom News

A quick roundup of the news in Telecoms | Week #38

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Vodia now interoperable with Skyetel Vodia has announced the completion of interoperability with Skyetel, an independent telecom carrier. Skyetel clients now have access to Vodia’s certified VoIP telephone system thanks to the proven compatibility of Vodia’s PBX software with Skyetel’s SIP trunks. Skyetel’s multi-tenant SIP trunking platform is set up so that resellers may simply connect to Vodia to provision and manage their DID inventories. Relationship pricing is also available to resellers without the need for contracts, obligations or upfront payments. Read more at: https://tinyurl.com/2nhhhfn5 Nokia updates its in-house routing silicon With the introduction of its new FP5 processor, Nokia has updated its in-house routing silicon, considerably boosting capacity, reducing power consumption and incorporating encryption to improve security. The FP5 has a 4.8 Tbps network processor, which doubles the 2.4 Tbps available on the FP4, and is Nokia’s first chip to handle 800-gig Ethernet routing interfaces. Other benefits include enhanced…

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INVADE
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DIDWW and INVADE collaborate to support predictive dialing for market research

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DUBLIN, Sept. 22, 2021 – INVADE, a provider of an industry-leading predictive dialer solution for the market research industry, has teamed up with DIDWW, a global telecoms operator that offers premium quality VoIP communications and SIP trunking services. INVADE’s innovative dialer system will be supported by DIDWW, thereby enabling its customers to efficiently and cost-effectively conduct large-scale outbound phone surveys.  As a popular solution for outbound call centers, predictive dialer software increases the productivity of interviewers by raising the call connect rate while also boosting customer engagement. INVADE has extensive experience in working with market research software and, due to their product’s modular design, they are able to create the best-in-class predictive dialer that meets unique business needs.   DIDWW and INVADE’s partnership will ensure that global market research clients can benefit from secure, uninterrupted service, premium call quality and the ability to access local routes with guaranteed CLI. DIDWW…

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Telinta
Telecom News

VOXOX and Telinta team up to offer a full portfolio of VoIP solutions to Internet Telephony Service Providers

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VOXOX, a 5G-enabled AI cloud communications company, together with Telinta, a global leader in cloud-based white label VoIP switching and billing, today announced a comprehensive portfolio of solutions and a joint promotion for Internet Telephony Service Providers (ITSPs).   Using Telinta’s hosted TeliCoreTM softswitch platform, ITSPs and their resellers can easily use VOXOX’s high-quality DIDs in over 100 countries, U.S. Toll-Free Numbers, SMS, and A-Z VoIP Termination to offer a complete portfolio of VoIP services.  This includes popular services such as Hosted PBX, SIP Trunking, Mobile VoIP calling via a brandable smartphone app, Business and Residential VoIP, Conferencing, and WebRTC, and other services which combine the power of VOXOX’s network, with Telinta’s white label carrier-grade switching and billing.   “VOXOX’s strategic focus on analyzing the data behind the billions of calls and texts we process monthly helps us ensure that our communication solutions are solving the biggest needs for our…

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Telecom News

A quick roundup of the news in Telecoms | Week #28

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GCI to expand capacity for rural areas GCI, an Alaskan service provider, has signed a $150 million contract with Intelsat to increase the telecommunications service capacity in rural areas. GCI has been providing geosynchronous (GEO) satellite communications for 35 years to supply the state with data, video and voice services. The latest transaction gives GCI continued access to C-band and Ku-band capacities, which are already a part of GCI’s satellite services portfolio, and also provides new access to state-wide Ka-band capacity. Furthermore, Intelsat will provide the multi-satellite solution through a new and improved managed station platform and C- Ku- and Ka-bands networks. Read more at: https://tinyurl.com/w52yht6u South Sudan launches Digitel Network South Sudan has announced the launch of Digitel Network, the country’s first telecommunications company, which was introduced to celebrate 10 years of independence of the country. South Sudan has so far had the services of only two international mobile…

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Telecom News

A quick roundup of the news in Telecoms | Week #20

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VCC Live partners with DIDWW VCC Live, a provider of innovative cloud-based contact center software for inbound, outbound and cross-channel contact centers, has announced a strategic partnership with global telecommunications operator DIDWW, which provides high quality VoIP and SIP trunking services to businesses and telecommunications operators around the world. As part of the partnership, VCC Live will take advantage of DIDWW’s extensive virtual telephone number coverage, which will allow VCC Lives’s contact center business to grow effectively in all geographic areas. DIDWW’s vast inventory of virtual phone numbers allows VCC Live to continue the rapid growth of their global business. Read more at: https://tinyurl.com/xhu9xheb Microsoft collaborates with O2 UK  Microsoft and O2 are developing a proof-of-concept investigation to determine the benefits of on-premises Mobile Edge Computing (MEC) inside a private 5G network, focusing on security and low latency. The possible benefits of this proposed architecture are noteworthy,  combining secure, high-bandwidth…

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STIR/SHAKEN
Telecom News

Telinta and TransNexus help VoIP service providers comply with STIR/SHAKEN and robocall mitigation requirements

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Telinta, a global leader in hosted switching and billing for VoIP service providers, and TransNexus, a leader in developing innovative software for telecommunications networks, jointly announced today a solution to help VoIP service providers comply with STIR/SHAKEN call authentication and robocall mitigation regulations.   TransNexus has made groundbreaking innovations in robocall mitigation with its ClearIP software platform. Telinta has integrated ClearIP into its cloud-based softswitch. Together the two leaders can help VoIP service providers meet their STIR/SHAKEN and robocall mitigation requirements, helping customers to avoid having their traffic blocked.   TransNexus offers services for Telinta customers based both inside and outside the U.S.  When a U.S.-based Telinta customer signs up with TransNexus, Telinta will send a request to TransNexus to create a digital signature and Telinta will include that signature on subsequent calls as they are routed through Telinta’s platform.   For Telinta customers based outside the U.S., TransNexus can…

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VoIP

Top 10 VoIP providers in 2021

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A good VoIP provider ensures seamless online telecommunications services of the highest quality for business of all sizes, making interactions easier and more gratifying for both employees and customers. Plus, the best thing about VoIP services is that they are less expensive than traditional phone systems and much easier to set up. In addition, with cloud VoIP, clients can move direct extensions to new geographic locations with just a few clicks in the provided self-management platform. However, choosing the right service provider is not such an easy task. With so many options, how do you decide which one is right for you? If you are having a hard time choosing one, then you are in the right place. In this article, we discuss the top-rated VoIP systems for 2021. 8×8 Inc. provides cloud communications and customer engagement solutions. This includes voice, contact center, video, mobile and unified communications…

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VoIP
Telecom News

Telinta to offer VoIP to Telegram users

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Telinta, a global leader in cloud-based softswitch and billing solutions, has announced the launch of a new solution enabling VoIP service providers to sell services to users of Telegram.  Telegram is a fast-growing global social media platform with over 500 million active monthly users worldwide.   Telinta’s brandable solution enables its customers to offer both inbound and outbound VoIP calling to Telegram users around the world. By integrating its softswitch as part of Telegram’s global ecosystem, Telinta provides powerful cloud-based tools to offer VoIP calling via Telegram’s mobile app and its PC/MAC/Linux versions for desktop computers and laptops.    Using a brandable “bot” Telegram users can easily place calls to any PSTN phone number in the world. They can also receive inbound PSTN calls from mobile and landline phones right on their Telegram app. Options for free on-net peer-to-peer calling, as well as call recording are also available.   The…

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