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Market Trends

Entitlement Servers – Transforming eSIM, RCS, and Satellite Connectivity

By Gintare Jakonia March 17, 2026

The rapid rise of eSIM technology is revolutionizing VoIP services and telecommunication. With flagship smartphones and emerging wearables integrating eSIM, operators face a challenge to scale digital services efficiently. Entitlement servers are crucial for seamless VoIP service activation, enabling operators to move beyond outdated methods and provide scalable digital experiences. Entitlement servers innovate network API monetization, ensuring customers benefit from security and streamlined connectivity, paving the way for operators to capitalize on new revenue streams and enhance VoIP user experiences. As digital technology reshapes connectivity, embracing these innovations becomes essential for long-term success.

AI

True Corporation Embraces AI for Telecom Transformation

By Gintare Jakonia March 17, 2026

True Corporation’s strategic transformation into an AI-oriented telecom-tech firm presents exciting developments in the VoIP industry. By revolutionizing customer experience and service integration with AI, True aims to enhance both mobile and broadband services. This forward-thinking approach promises significant advancements in VoIP technology and digital connectivity in Thailand.

AI

Dialpad Unveils Enhanced AI Tools at Enterprise Connect 2026

By Gintare Jakonia March 12, 2026

Dialpad’s latest enhancements at Enterprise Connect 2026 offer a transformative leap for AI projects, aiming to close the AI execution gap. With innovations like Skill Mining and Proving Ground, Dialpad addresses the transition from AI pilot phases to scalable, effective deployments. These advancements promise heightened operational efficiency and enriched customer experiences.

Telecom News

AT&T’s $250B Boost – Transforming U.S. Telecom Landscape

By Gintare Jakonia March 11, 2026

AT&T’s landmark $250 billion investment in U.S. network upgrades marks a transformative step in voip solutions. By enhancing high-speed fiber and 5G capabilities, this initiative elevates connectivity, supporting economic growth and technological innovation. The strategic focus on infrastructure, workforce, and security underpins AT&T’s role as a telecommunications leader.

Security

Concerns Rise Over Reported Breach Affecting Salesforce Customer Data

By Gintare Jakonia March 11, 2026

Discover how ShinyHunters exploited misconfigurations in Salesforce’s Experience Cloud, affecting major companies like Snowflake and Okta. This cybersecurity incident underscores the need for vigilant VoIP security practices. Ensure your experience cloud is fortified by regularly auditing guest user permissions to protect against potential data breaches. Stay informed and secure!

UCaaS

Enterprise Connect 2026 – Navigating UC Trends & Innovations

By Gintare Jakonia March 11, 2026

Enterprise Connect 2026 in Las Vegas brings a focus on practical unified communications (UC) solutions rather than flashy features, highlighting AI accountability in collaboration tools. As organizations integrate voice over IP (VoIP), the spotlight is on proving tangible productivity gains while maintaining security and interoperability amidst multiple platforms.

Security

Virgin Media O2 Innovates with AI to Combat Scam Calls

By Gintare Jakonia March 10, 2026

Virgin Media O2, in partnership with Hiya, triumphs in VoIP fraud prevention by identifying over a billion suspicious scam calls. The Call Defence service, powered by adaptive AI, proactively warns users about potential threats, safeguarding their communications. This advancement strengthens consumer trust and enhances VoIP call security efficiency.

Market Trends

Telcos Must Adapt to Meet Rising Enterprise Demands

By Gintare Jakonia March 9, 2026

Telecom operators are facing challenges with rising enterprise expectations in the digital age. While 74% of enterprises want telecom providers to drive growth, only 39% feel satisfied with their operators. This discrepancy indicates a misalignment in business models and technology use. Customized solutions and AI integration are key areas for improvement.

Security

FCC Enforces E911 Compliance – New Era for Enterprises

By Gintare Jakonia March 9, 2026

The FCC has shifted from educating enterprises about E911 compliance to enforcing it, ending the “grace period” and heightening liability for C-suite leaders. Despite clear directives from Kari’s Law and RAY BAUM’S Act, nearly 40% of organizations remain non-compliant. This change demands urgent attention to phone system compliance for robust emergency access.

AI

AI Empowers Telecoms in the Battle Against Voice Scams

By Gintare Jakonia March 9, 2026

AI-driven solutions are revolutionizing VOIP security, addressing prevalent scams like voice spoofing and Wangiri calls. Telecom operators now utilize advanced AI systems for real-time audio analysis, voice fingerprinting, and behavioral monitoring, effectively blocking fraudulent calls before they reach victims. Though AI offers robust defenses, it requires continuous adaptation and collaboration to fully combat evolving threats in the VOIP landscape.