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The launch of two new offerings, Spectrum Business Connect with RingCentral and Spectrum Enterprise Unified Communications with RingCentral, has been announced as a result of a strategic partnership between Charter Communications, a provider of broadband connectivity, and RingCentral, a global provider of enterprise cloud communications solutions.   By integrating RingCentral MVPTM with Charter’s Spectrum high-speed internet and network solutions, these new offerings will give SMB and enterprise clients of Spectrum access to a robust, secured and user-friendly communications platform that will allow them to be productive from any location. Additionally, Charter’s clients will benefit from RingCentral’s AI-powered upgrades such as Advanced Meeting Insights and advanced analytics, which will help them modernize and optimize their communications and optimize their business growth and operations.   More than 90% of Spectrum markets currently have access to Spectrum Business Connect with RingCentral, the solution’s exclusive UCaaS provider. In the upcoming months, this service will…

DIDWW, a global telecoms provider offering premium quality, two-way VoIP and SMS communications, has further extended its product portfolio to offer businesses a seamless transition to VoIP with their PSTN replacement solution.    The DIDWW local termination service, which acts as one of the key components in replacing traditional telephony, has been expanded to cover 41 countries. This service has also been the main driving force which has allowed DIDWW to build its two-way SIP trunking solution to meet the stringent demands of telcos and businesses of all sizes. Additionally, DIDWW local termination offers virtually unlimited call capacity, flexible SIP trunk settings, truly local dialing and premium voice quality.   As the need for emergency calling capabilities for IP-based solutions has increased significantly, the DIDWW Emergency Dialing service has also been further expanded and is now available in 27 countries. By maintaining the highest standards of regulatory compliance, DIDWW ensures…

InterDigital, a technology research and development company, announced that it has been granted funding to support five Horizon Europe 6G Flagship research projects, each of which is distinctively devoted to empowering innovative technology advancement and exploratory infrastructures in 6G.  InterDigital is one of the most well-known research and development specialists in mobile technology, so their involvement is not a huge surprise. It also gives us an idea of the kind of things Europe thinks are deserving components of the future generation of mobile technology, because being invited to contribute to no less than five projects was deemed a triumph worthy of a special announcement.  The flagship projects entrusted to InterDigital are part of a portfolio of 35 research, innovation, and trial projects selected by the EU’s Smart Networks and Services Joint Undertaking (SNS JU). The SNS JU, co-led by the European Commission and the 6G-IA industry organization, is in…

Artificial intelligence (AI) is currently one of the most talked-about and experimented-with technologies in practically every sector. Being amongst the most significant new technical advances, AI has major implications for Voice over Internet protocol (VoIP) and Unified Communications (UC). With its numerous capabilities, VoIP telephony is already transforming the communication capabilities of many businesses. However, when AI technology becomes an active participant, the efficiency and potential of this market will skyrocket. So, let us see how AI will revolutionize and influence VoIP, and how this technology will become an essential component in all corporate processes. How AI works in VoIP VoIP service providers are always adding new features to their VoIP services in order to attract consumers on both individual and business levels. With the inclusion of AI in communications, new market opportunities are anticipated to emerge. This is why AI has become an essential factor in several VoIP and…

Deutsche Telekom leads the new 6G project The research initiative is a part of the German Federal Ministry of Education and Research’s “6G Industry Projects for Research into Integrated Systems and Sub-Technologies for 6th Generation Mobile Communications” program. Nine partners from business and academia came together to launch the “6G NeXt” (Native Extensions for XR Technologies) initiative last week in Berlin. The 6G NeXt project will provide a scalable, modular, and adaptable end-to-end infrastructure that will be used as a test bed platform for research on sophisticated XR applications at various locations. Read more at: https://tinyurl.com/4jr6x784 Oracle releases Oracle Public Safety Services Oracle has unveiled Public Safety Services, a new digital platform designed for law enforcement and first responders. The platform offers a single hardware and software package meant to eliminate data silos. The suite is CJIS1 compatible and built on the performance and scalability of Oracle Cloud Infrastructure (OCI).…

YouMail released a new robocall warning, saying that utility-related impostor robocalls are posing a concern to Americans. These utility scam calls claiming to be from major American gas, electric, and other utilities in order to swindle unwary victims by threatening them with instant disconnection if their “utility bills” are not paid quickly.   The specifics of the scam calls differ, but they typically claim that the user’s service is going to be terminated and that they need to click a key to make a payment or speak to someone at the business. Some calls are made from an entirely random phone number and mention a generic firm name. Others link to certain departments by using a local phone number with the recipient’s area code. Some of them utilize a spoofed caller ID from a well-known utility business.   Apparently, these con artists are seeking to exploit the growing number of…

Cisco’s new features and capabilities for Webex CX portfolio The revamped Webex Customer Experience (CX) portfolio, which offers a fully integrated platform for collaboration, cloud contact centers, and cloud communications, has received additional features and capabilities from Cisco. The goal of Webex CX is to provide customers with intelligent, proactive, and tailored customer experience capabilities that encourage brand loyalty and adoption. The close integration of Webex Connect and Webex Contact Center to provide a linked customer experience enables a seamless omnichannel experience. Read more at: https://tinyurl.com/2p9xjd2n DSTNY acquires easybell German cloud communications company easybell has been acquired by European corporate communications provider Dstny. Easybell offers Cloud PBX and VoIP communications to B2B customers. They are rapidly expanding and fiercely competitive in the German market because of their entirely digital strategy and well-distributed network of 2,000 partners. They are in a good position to handle the Dstny activities in Germany with…

The SHEFA-2 underwater cable, which connects the Faroe Islands to Scotland’s mainland through the Shetland and Orkney Islands, suffered damage in two separate instances last week, rendering much of the island without Internet access.   In separate events, three critical subsea cables linking Marseille to Lyon, Milan and Barcelona were deliberately severed in the south of France, according to the cable’s operator, affecting internet service for consumers in Europe, Asia and the United States. Cloud service providers worked quickly to repair the backbone infrastructure.   According to a report by the cloud security company Zscaler, the unanticipated cable damage caused packet loss and increased latency for websites and apps transiting the damaged pathways.   While the French authorities believe sabotage occurred, their Scottish colleagues are still unsure of what actually severed the wires.   “We expect it will be fishing vessels that damaged the cable but it is very rare…

Apelby chooses Linxa for its international voice business transformation Apelby Communications has chosen the Linxa Connect, a completely integrated, end-to-end telecom management solution, to revolutionize its global voice business. This platform supports and automates voice wholesale operations in a seamless manner, including rate management, routing, quality control, deal administration, billing, dispute resolution, fraud detection and real-time reporting. High levels of automation, agility and efficiency are offered by the solution, enabling Apelby to re-engineer and improve its business processes.  Read more at: https://tinyurl.com/yc7kjfwk Intrado Corporation releases a wearable 911 safety device Intrado has unveiled a wearable safety gadget with a programmable panic button. The badge-sized gadget is a component of Intrado’s Safety Suite Solution, an all-inclusive incident management platform for K–12 schools, institutes of higher education, and organizations of all sizes. Upon user activation, Intrado Safety Suite immediately notifies administrators and personnel and sends the device location and event specifics to…

DT to reduce energy use in Germany by 10% Deutsche Telekom has announced its latest environmental goals, including a commitment to cut energy use in its home market by at least 10% by 2024. The company intends to achieve this by retiring outdated systems, such as the PSTN, and transitioning to more efficient technologies, such as 5G mobile. In addition, DT intends to double its energy efficiency improvements by the same target date. Read more at: https://tinyurl.com/49u8red3 Exoprise announces its latest Service Watch release The most recent Service Watch version from Exoprise gives business IT and UC teams the ability to examine the complete network route for every UC application for each user on each network. Businesses of all sizes may effectively adapt to an expanding UCaaS market with Service Watch DEM with RUM + Robots, thanks to the enhanced scalability, flexibility and cost-efficiency. No matter the location, network or…