Stepping Hill Hospital partners CDW, a prestigious IT solutions provider, for a digital overhaul designed to boost staff functionality and enhance patient care. As part of an 18-month transformation, the collaboration introduces advanced solutions like a new Cisco wireless network, and real-time location services, among others.
SIPPIO, the global leader in voice enablement, has today announced a powerful expansion of its Microsoft Teams Phone service at the Channel Partners Expo in Las Vegas. The new solutions offer advanced reporting, call recording, AI-driven insights, and integrated messaging, elevating the Microsoft Teams Phone experience for businesses worldwide.
Austrian mobile operator, Spusu, underscores its commitment to human-led customer service, asserting the decision as a response to positive customer feedback. Meanwhile, contrasting strategies are evident, as Vodafone pioneers AI-based customer service technology.
The lapse of the Federal Communications Commission’s (FCC) authority to auction spectrum has reached a one-year milestone, casting a shadow over the United States’ telecommunications landscape and its position on the global stage. This standstill not only reflects the pervasive partisanship and dysfunction within the US government but also threatens the country’s innovative edge and economic competitiveness.
Singtel, a leading telecommunications company, has unveiled a groundbreaking suite of digital security solutions aimed at combating online fraud. This initiative leverages network Application Programming Interfaces (APIs) to authenticate digital identities efficiently, marking a significant step towards enhancing the security of online transactions.
Mobile Experts released a report on the growth of Private LTE and 5G in sectors like offices and schools. EnGenius launches the EOC655 series for outdoor connectivity, designed for smart cities and public safety. UK Altnets have urged the government for harsh penalties against fibre infrastructure vandalism. Klika Tech won the 2024 IoT Global Awards in the “Smart Cities, Government & Utilities” category.
The 5G Open Innovation Lab (5G OI Lab) has officially introduced eleven new startups from around the world to its Spring program, marking the beginning of its fifth year in operation. The 5G OI Lab has become a beacon of innovation and technological progress in the 5G and Edge technology space, supporting a total of 129 startups since its inception. These startups have collectively raised over $2.23 billion in venture capital, thanks to the support of industry giants like AT&T, Comcast, Microsoft, and Intel, among others.
Injecting fresh vigor into the national establishment for data science and AI, UK’s Chancellor commits £100 million in funding to The Alan Turing Institute. This allocation, targeting environment, health, defence, and national security, underlines UK’s ambitious stride towards global AI leadership.
In a significant advancement for enterprise voice security, Mutare Inc., has partnered with NICE to integrate its pioneering Voice Traffic Filter into the NICE CXexchange. This collaboration marks a pivotal moment for both companies, offering NICE users an enhanced level of customer experience (CX) through advanced AI capabilities.
TalkTalk has surged ahead to become the UK’s largest retail fibre broadband provider, boasting a service reach to over 15 million premises, edging out competitors like Vodafone and Zen Internet in the race for the broadest fibre network. This expansion has positioned TalkTalk at the forefront of the UK’s digital infrastructure landscape, despite facing operational hiccups.
